Diamond Head Windows & Doors

May 2024

If I could give Diamond Head Windows 10 stars I would. From the initial sales/estimate (Ryan) to installation (John, Jovan, and Eric), it was really a great and seamless process. Arrival and installation of windows happened 1 month earlier than promised. Installers were friendly, professional and respectful. Very happy with windows and have received many, many compliments on how great they look. My entire experience was awesome. I highly recommend!!!

Mar 2024

As promised here is the rest of my review. It was a long 1 year journey that happily ended today. Met w/Todd 1 yr ago to navigate a myriad of confusing window options. He was more astute in advising the best window selections for each & every window need including finding a kitchen window garden box w/side casements for ventilating a stuffy kitchen (vs. selecting just cheaper or easier to maintain windows). He also met our financial needs so inquire if something like this may still be available a 1 yr no-interest financing package w/10% down. It was only because of that offer we were able to replace all 17 windows & doors, quite a hefty investment! Also these orders seem to take at least 6 mo. even if they may tell you 4 and then scheduling the installation is another time delay hurdle (yet still faster than those other guys). Bottom line every single window & sliding door turned out to exceed all our expectations -- except for the double security doors those are from a local vendor. That required just too many adjustments we're keeping our fingers crossed -- John Rice really helped w/reframing that door to make it work so thanks again John!! Also the bath window was ordered as an obscure awning but a slider was installed instead? That added another 4 months as "rush" and finally completed TODAY YaY! It was worth the wait & added cost. Although the slider fit we would not accept it even discounted so paid a hefty price -- but it is nice & the correct window application for that bath's need of max 100% ventilation & 100% privacy vs. only 50% w/slider. Kudos to the installation team Jacob, Mike, Eric & John Rice! Highly recommend Diamond Head Windows and MAHALO to the scheduler & money mathematician Marissa too!

Feb 2024

Got a response very fast. Ryan showed up promptly and gave us a price and info that we needed. Lead time being 3-4 months, we haven't gotten the work done yet, but did get the ball rolling. Will update this review after the job is done.