Total Computer Solutions
“David did an incredible job assisting us at Shirley Hills Baptist Church. After I called the help desk to submit a ticket, he followed up within 15 minutes and was on-site within 30. Although the issue took most of the day to diagnose, David remained patient, professional, and committed—making several calls to Cox and working closely with them to help get us back up and running. By the end of the day, he had identified the problem and put a plan in place to ensure the right people would be on-site the next morning to complete the repair. Thankfully, Cox came after hours, and by morning the issue was resolved. David even called to confirm everything was working properly and remoted into our system to verify. He went above and beyond, and we were grateful for his diligence and excellent service!”