My eye exam was done on April 4, 2023. I visited the Tucker location and the doctor was amazing. After the eye exam I decided to order my glasses with them and was assisted by Eve. The location was a disaster due to the remodeling. Eve pulled out several frames from boxes and I found one that I liked. I told her that I need that frame in silver and she confirmed that it would be. I even asked her again before I left that I wanted silver/gray only. I returned on 4/26, well pass the two weeks they had quoted me. The frames I got from them were not silver/gray but red. I told her that is not what I ordered and she argued with me. I decided to cancel the entire order and pay the 30 percent cancelation fee. Eve told me that I would get a check for the difference even though I had paid with my credit card and wanted a credit back on my credit card. Eve told me that the person that does the credit was not in and I needed to wait 2 weeks to get my money back or credit. After two weeks, I still have not gotten my credit and no glasses. I contacted Eve's supervisor Ms. Jordan and left several messages. Till this day, she has not contacted me back in regards to this issue. I have now decided to dispute the charge with my credit card and let everybody know to avoid this company. Today's date is 5/18/2023.
About Georgia Eye Associates - Tucker
Georgia Eye Associates is a comprehensive eye practice that offers diagnostic services and the latest vision optimization methods. They have optical shops in each location, providing high-quality frames, lenses, and contact lenses. Patients commend the friendly and helpful staff, including the doctors and front desk personnel. The office is described as clean and spacious, creating a welcoming environment. Patients appreciate the efficient service, detailed exams, and clear explanations of test results. Many feel their concerns are listened to, and they receive excellent advice. Dr. Brigette Rabitsch is highlighted for being personable and attentive, making patients feel at ease and like partners in their healing journey. Overall, visitors are pleased with the service and the quality of care provided.
Reviews
Thoroughly enjoyed my experience at Georgia Eye Associates in Tucker. The staff are friendly and efficient. My eye doctor made me feel comfortable, she was thorough and informative and gave me practical advice and tips on how to manage my eye issues!!! I highly recommend them.
All around Excellent experience from Check in to Check out. The atmosphere, level of expertise and customer service was phenomenal. I accompanied a friend to his appointment and scheduled a new patient appointment for myself.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
- free wi-fi
Location
2368 Main Street Suite Suite 2, Tucker, GA 30084
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