Reviews for Emory Healthcare at Rockbridge
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Monday: 8 AM - 4:30 PM
Tuesday: 8 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 8 AM - 4:30 PM
Friday: 8 AM - 4:30 PM
Saturday: ClosedSunday: Closed
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accepts credit cards
Ratings
Google: 2.8/5 Nextdoor: 51 ❤️Emory Healthcare at Rockbridge
1192 Rockbridge Rd SW # A, Stone Mountain
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I started going to Rockbridge Medicine as a young adult and trusted them to see the rest of my family as well, including my mom. Our doctor was Dr. Tina Ann Kerr Thompson and she was great in the beginning. However, as time went on she got less attentive and didn't take our concerns seriously. This was concerning because she is a black woman so we thought she we understand how black women are more likely to be misdiagnosed or their symptoms ignored and that she would be more attentive. But that was not the case. She actually ignored my moms symptoms that ended up being stage four breast cancer. After us being patients for over a decade, she didn't even have the descency...read full review
Since they joined with Emory it's not the same, and now my doctor doesn't seem to care much about the lack of good service. They even lost my husbands chart once the switch with Emory happened. I will not be back after being with them for over10 yrs. Really sad.
When I actually see my doctor, I love her and I know she listens to me and never rushes our visit. However, it is impossible to get a response from this office through the patient portal or by calling the call center (which is actually on the Emory campus). You cannot call directly to this office. The only option is to go to the office and wait to speak to someone.