About Life Time
The Life Time Atlanta facility offers a comprehensive athletic experience beyond a typical gym. The large fitness floor, diverse studio classes, basketball courts, eucalyptus steam rooms, and both indoor and outdoor pools cater to a wide range of fitness needs. Memberships provide unlimited group training and personalized attention, with spacious studios and ample equipment to accommodate participants. The gym is praised for its high-quality facilities, friendly staff, and cleanliness. However, some members have raised concerns about occasional towel shortages, equipment malfunctions, and instances of lost personal belongings. The community feel and the professionalism of instructors like Hallie, Diana, and Francisco are highlights for many members, who find the value provided justifies the higher membership fees. The facility's weight floor equipment, kids club, and friendly staff are appreciated, but the schedule on the app is sometimes incorrect, the front desk is not always responsive, and the single basketball court is often booked during the summer. The outdoor pool usage fee of $125 per person during the summer is also a point of contention for some members.
For the cost, there are some things that should be handled better. Inconsistent treatment of members by some of the front desk personnel was definitely alarming. Cleanliness in the family locker room was abysmal. While I was attending, one of the hot tubs was broken for several weeks. It still wasn't working when I left. I also had a wild experience at the spa and the escalation point (I'm not sure if she was the manager or what)was zero help. So much potential but they just kind of miss the mark.
Today I visited this location with my physiotherapist, who is a member. He took me to see the facilities and showed me some exercises for my recovery from therapy. I loved all the facilities. What I didn't like was that a personal trainer approached my physiotherapist and told me I wasn't allowed to train there in that way. He wasn't training me; he was showing me some exercises so I could do my own routines. That trainer was very dismissive and unfriendly, to the point that we left before we finished. That detracts from the quality of service at the gym.
That's why I'm not giving it 5 stars
Got to spend the day there with friends, it was really nice. I enjoyed the weights, the pools, hot tub, cold plunge, and sauna. I just didn't like the pickleball setup. People just walk on the court because of how they were placed. They should have put the basketball courts where the pickleball courts are. The floor is a weird material that doesn't allow the ball to bounce properly. But overall a pretty good experience.