About North Georgia Equipment Co.
North Georgia Equipment Co. is a trusted HVAC service provider known for its professionalism and efficiency. Customers appreciate their prompt response times, such as when a technician arrived the next day to fix an air conditioning problem. The company offers competitive pricing on new units, with clients noting they received the lowest quotes available. They handle inspections, maintenance, installation, and follow-up services. Recently, a technician was able to find and fix two leaks, refill the freon, and restore a house to a comfortable 70 degrees. Customers also praise NGE for quick service when needing heat repairs, with repairs done properly and the heating unit working perfectly. One customer shared how NGE responded quickly when their air conditioning quit working on a Sunday, sending technicians to repair the system the very next morning. Another customer described their experience with a broken system in January, noting that NGE ordered and installed a new unit within days, and their house was soon heated again. Despite manufacturer issues that caused delays with parts and repairs, NGE technician Nick went above and beyond, researching and replacing faulty boards, expediting the correct parts, and following up to ensure everything was working well. Overall, North Georgia Equipment Co. is recognized for courteous service, fast response, and dedication to customer satisfaction, making them a reliable choice for HVAC needs.
Had my semiannual service today. I was so impressed by the communication to set up the appointment, to confirm the arrival and, most of all, by the professionalism and ability of the service tech! Great company to work with and fantastic staff.
These guys have great communication and even better customer service. I've had the opportunity to call in with questions a couple of times and they're always willing to help. Also Joe did an amazing job on our recent semiannual service call. Well worth the investment to protect your AC and learn more about your system. Thanks Joe!
Jason, John, and Jacob did an amazing job. Even when things didn’t go according to plan, they were nice and walked me through the whole process. Couldn’t have asked for a better team. Best price, nice people, hard to beat.