Closed today
4469 Marietta St Ste 120, Powder Springs10AM - 8PM
5200 Dallas Hwy Suite 250, Powder Springs“I will start by saying the massage my friend and I received this past Monday was very good. However, it was all ruined by the front end staff.
1st calling me by the wrong name several times, and having me sign the wrong contract.I was from out of town using my membership and then using a saved up visit listed on my account for my friend. The one receptionist was very rude saying she could not get ahold of “my” Hand and Stone to transfer the credit, which she can clearly see on her computer screen that I have.
She then insisted I pay the full price for my friend, not my membership price. Now my friend is uncomfortable at the unprofessionalism of the front end person. Now the manager was called. She stood behind her employee, not me the client. At all.
You have now lost a potential client for membership. We both felt we lost the relaxed feeling we just had moments ago, by the employees rude behavior, rolling eyes, accusing me of not paying through the terminal…..I could go on.
Because of this I may cancel my membership after over 6 years of being a loyal Client. The Powder Springs owner or Corporate customer service needs to step up and in.
*** I did receive a call from the Manager apologizing. For that I am thankful, like I said the massages were great. Reception needs work.“
10AM - 7PM
5100 Dallas Hwy Unit 320, Powder Springs“Had someone new today, but the experience was as just the same! Absolutely love this Powder Springs location! Highly recommend Rio Body Wax!“
9AM - 5PM
5041 Dallas Hwy #508, Powder Springs“I’ve had a great experience with the services here so far. Everything has arrived when expected and worked great!“
Closed today
5087 Dallas Hwy #400, Powder Springs“Kim is absolutely the best at cutting and highlighting my hair and is very accommodating with my schedule and always has been. Kim has been doing my hair for over 25 years and I have never been disappointed with my hair. Kim is a wonderful person and a great listener, and I would highly recommend her to everyone I know.Service: Haircut“
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“I'm happy I found this place! For months, I was feeling a little down about my acne and the dark spots on my face, but meeting Brittany completely changed that. She took the time to really listen to my concerns, answered all my questions, and created a treatment plan tailored specifically to my skin.
Not only is she amazing at what she does, but she truly cares about helping her clients feel confident in their own skin. And let's talk about her sunscreen! She makes it herself, and it is AMAZING! Lightweight, smooth, and it feels so good on the skin. No greasy feeling, no white cast just perfection. ☀✨
Do yourself a favor and book that facial, and while you're there, go get you one of her sunscreens! Your skin will thank you.“