About American Rooter Services Inc
Reviews for American Rooter Services Inc
Write a reviewHours
Monday: 8AM - 8PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 8PM
Thursday: 8AM - 8PM
Friday: 8AM - 8PM
Saturday: 8AM - 8PM
Sunday: 8AM - 8PM
American Rooter Services, a privately-owned company founded in 2005, is focused on providing exceptional customer service to both residential and commercial clients in Kennesaw, GA. The company is known for its speedy response times, strong guarantees, and a well-trained technical team that ensures problems are fixed quickly, correctly, and at a fair price. The licensed and bonded service technicians are highly skilled in repairing, servicing, and installing a variety of plumbing systems, including hot water tanks, garbage disposals, toilets, and bathroom fixtures. Customers have praised the honesty and professionalism of the technicians, particularly Theo, Chris, and Alex, who are patient, informative, and kind in their approach to resolving issues, from clogged sinks to burst sewer water pumps. The company's commitment to quality and customer satisfaction has earned it a reputation as a reliable and trustworthy plumbing service in the local community. They also handle emergency calls efficiently, often sending technicians within an hour, and customers appreciate the reasonable prices and smooth service.
I certainly would recommend American Rooter Services and specifically Valentin as a technician. I am a first time septic system owner and had Valentin use a camera to identify how the tank is oriented and was looking as I prepare to have the tank flushed. He explained everything very clearly and help me better understand the process. Ask for Valentin and you won’t be disappointed!
The best plumbers by far! Imagine spending most of 2020 caring for a parent in another state, you come home after a 16-hour drive, pull into the (attached) garage, step out and into 2 inches of water … Well, that happened to me. The polybutylene pipes in my house finally gave up while I was away. I called my home warranty company and hoped for the best – you never know who they’ll send out. Well, they ‘done good’ and sent Kristian and American Rooter Services to my rescue. Kristian and his crew are professional, experienced, responsive, and reasonable priced. They arrived on time, identified the problem spots, and explained my options. The best course was to replace all the evil poly pipes. I took a deep breath and asked about cost. Kristian walked through the house to identify the best access points, then quoted a price that was well within the range paid by neighbors. The crew arrived on time, introduced themselves, and showed me where they’d be working and how they’d get to the pipes. They explained that they would be cutting and removing sheetrock so it could be easily patched back in. It’s not the most time effective way to work, but it makes the restoration process much easier. (I’d seen what other plumbers had done in my neighbors’ homes – holes punched into walls willy-nilly in search of pipes.) Work was completed in a day – pipes removed & replaced, lines tested and retested, sheetrock set back into the walls, floors swept, and trash cleared. All that was left was patching and repainting. They quoted me a very fair price for finish work and sent Emil to wrap up. Emil seamlessly patched the walls and ceiling, painted, and cleaned up. All their work is guaranteed, and they are responsive to follow-up questions and concerns. American Rooter Services is my new go-to for all plumbing issues. Definitely five-star service.