Skyline Plumbing & Septic

Nov 2020

A rental property was having issues with the drain line. We started at the septic tank to have it emptied. I received a call from the technician, on-site, to find out they were going to charge me another $400 to dig up the tank. Keep in mind the original quote was for $325. They ended up charging $450 more to dig up the lid. They were using a mini-excavator so the work was simple and there should have been a minimal up-charge, at best. The technician was very nice and easy to deal with, but the company policy for pricing that type of work is ridiculous.We've used Skyline a good bit in the past, even for drain field lines on another property but will NOT use them again....read full review

Nov 2020

I have been a long time customer of Skyline septic for sixteen years and one representative in particular that handles the phone calls is Debbie Roberts and she has always been very pleasant and I am always happy to talk to her because she makes me feel at ease especially when we had all the septic issues! The company has always been amazing! Well recently we needed our plumbing looked at and last Friday, October 16, 2020 the company sent Frederick Pennamon out and he was professional, courteous, and knew exactly what he was doing to diagnose the water leak. Frederick Pennamon not only diagnosed the problem but he was a great person to talk to because I was so stressed...read full review

Nov 2020

I called and got an appointment within a timely manner. I was pleased with how knowledgeable the gentleman was. I would have given 4 stars if they would have called to tell me they would be about 2 hrs late instead of me calling them. They had an emergency call at a daycare that day which I 100% understand however felt like there should have been a quick call.