About Kaiser Permanente Douglasville Medical Office
Kaiser Permanente Douglasville Medical Office offers a welcoming environment with a strong focus on patient care. New patients have noted that the experience differs from other local facilities, but many express a positive outlook as they adapt. The staff is frequently praised for their friendliness and willingness to help. Front desk staff members, like Kelley, are recognized for their patience and empathy, going the extra mile to ensure patients feel supported. Doctors, such as Monica, also receive commendation for their engaging personalities and care. Many long-time members appreciate the convenience of having a facility closer to home, enhancing access to care. The pharmacy at the Douglasville location is described as efficient, with staff who remember names and create a friendly atmosphere, making visits enjoyable. Overall, patients are satisfied with their experiences, highlighting the personal touch that this smaller office provides compared to larger facilities.
I just moved to this area from Atlanta. I have had Kaiser for 15 years. I went to the Douglasville office to make an appointment and the lady at the front desk was one of the kindest, most accommodating person I have ever met! Great customer service and all with kind words and a smile!! Thank you for caring.
This is my first time using Kaiser as my medical provider and every visit no matter the location the staff was very friendly and knowledgeable. NP Olivia Lee and Nurse Vernay are amazing! They work at the Douglasville office. Although I live one hour away, I will make the location my primary office. Great job Kaiser for setting an expectation of customer satisfaction and flexibility in scheduling. I highly recommend this clinic for all patients. I am truly impressed.
I have had the distinct pleasure of having Dr. Tamar Jackson as my primary care doctor for several years. She is exceptional! Dr. Jackson listens and she cares! Her knowledge and skill set are top tier! When I say that Dr. Jackson literally saved my life, I absolutely mean it! If you are looking for a primary care doctor with Kaiser…Please seek Dr. Jackson in Douglasville!