I don’t know if it’s just the receptionist has a very, rude, rude and rude person . I am new patient. I tried to called and make appointment with the doctor. The receptionist she asked me what’s going on and I told that what I am feeling and I wanna see a doctor, but she keep asking me and then …and then …… I asked her are you a doctor or receptionist? She said girl bye and she hung up. I’m shocked. I don’t like the way she asked me.
Nicole Wooten
Jul 2024
I don’t know if it’s just the receptionist or what but I this place has a very unwelcoming and rude vibe. I had an appointment scheduled tomorrow which was hard enough to schedule because they would not see me because I had a miscarriage over a month ago. So I pushed the appointment out and was cleared by the ER multiple times. I told the young lady that I had the reports, she kept asking me to fax them and they wouldn’t see me until I had proof that I was no longer pregnant because they don’t do anything OB related. I kept stating that I don’t have a fax machine and I was definitely cleared by the ER and could show them tomorrow after waiting weeks for this appointment. the irritation in her voice grew and grew so I said you know what, never mind, I don’t like the vibe I’m getting. She said “yup, okay” and hung up abruptly. Definitely won’t be recommending this place to anyone. Like sorry I had a miscarriage weeks ago
Taivia Thompson
Jul 2024
I’ve been seeing Dr. Carmichael for years and love her as a physician but I think this office is an example of how terrible staff can make or break a place. There’s one receptionist in particular that has always rubbed me the wrong way. Her attitude is terrible and she lacks adequate communication skills. Due to being a long term patient of Dr. Carmichael I’ve tried to overlook my issues with this receptionist but I’ve reached my final straw.
More recently, I called to schedule an appointment and was offered a 8:30 time slot for June 19th. It never crossed my mind at the time that the office may be closed this day and I assumed later on since the receptionist offered this time slot and day she must have knew something I didn’t and that they would be open.
To make a long story short I drove all the way to the office for a 8:30 appointment just to learn my appointment had been canceled. I was never notified of the cancellation and never offered a day and time to reschedule. Mistakes happen which I get, but communication is essential. This was a complete inconvenience for me as I live 30 mins away from the office and got up early for this visit. This is unacceptable and undesirable behavior and I’ll be moving on to a new clinic.
Lauren D.
Feb 2024
Dr. Andrea Johnson was not empathetic at all. I had to pulls answers out of her.Terrible experience
Odalis
Jan 2024
Honestly the worst experience ive had at a doctors being told not to even worry about have a baby because im not even 25 was the worst thing you can tell someone whos going through fertility issues. Horrible experience personal opinion about a patient’s decision should stay to yourself. I should have read the previous reviews about this specific doctor being REALLY INSENSITIVE!!! And trying to constantly push birth control
Keke M.
Aug 2023
Very disappointed with the service I received from Dr. J. The staff was very helpful and friendly. After three years, I am in search of a new gynecologist.
TSONGS Osborne
Aug 2023
Dr CarMichael is awesome.She is very professional and personable.
Amora Williams
Aug 2023
Very professional and kind employees. Willing to help me with any questions I had.
Beth Costello
Aug 2023
It is a great place. Friendly staff, on time appointments, great service.
Savvi
Aug 2023
Great staff!! And Dr. Johnson actually listens and is very patient.
Selam Belete
I don’t know if it’s just the receptionist has a very, rude, rude and rude person . I am new patient. I tried to called and make appointment with the doctor. The receptionist she asked me what’s going on and I told that what I am feeling and I wanna see a doctor, but she keep asking me and then …and then …… I asked her are you a doctor or receptionist? She said girl bye and she hung up. I’m shocked. I don’t like the way she asked me.
Nicole Wooten
I don’t know if it’s just the receptionist or what but I this place has a very unwelcoming and rude vibe. I had an appointment scheduled tomorrow which was hard enough to schedule because they would not see me because I had a miscarriage over a month ago. So I pushed the appointment out and was cleared by the ER multiple times. I told the young lady that I had the reports, she kept asking me to fax them and they wouldn’t see me until I had proof that I was no longer pregnant because they don’t do anything OB related. I kept stating that I don’t have a fax machine and I was definitely cleared by the ER and could show them tomorrow after waiting weeks for this appointment. the irritation in her voice grew and grew so I said you know what, never mind, I don’t like the vibe I’m getting. She said “yup, okay” and hung up abruptly. Definitely won’t be recommending this place to anyone. Like sorry I had a miscarriage weeks ago
Taivia Thompson
I’ve been seeing Dr. Carmichael for years and love her as a physician but I think this office is an example of how terrible staff can make or break a place. There’s one receptionist in particular that has always rubbed me the wrong way. Her attitude is terrible and she lacks adequate communication skills. Due to being a long term patient of Dr. Carmichael I’ve tried to overlook my issues with this receptionist but I’ve reached my final straw.
More recently, I called to schedule an appointment and was offered a 8:30 time slot for June 19th. It never crossed my mind at the time that the office may be closed this day and I assumed later on since the receptionist offered this time slot and day she must have knew something I didn’t and that they would be open.
To make a long story short I drove all the way to the office for a 8:30 appointment just to learn my appointment had been canceled. I was never notified of the cancellation and never offered a day and time to reschedule. Mistakes happen which I get, but communication is essential. This was a complete inconvenience for me as I live 30 mins away from the office and got up early for this visit. This is unacceptable and undesirable behavior and I’ll be moving on to a new clinic.
Lauren D.
Dr. Andrea Johnson was not empathetic at all. I had to pulls answers out of her.Terrible experience
Odalis
Honestly the worst experience ive had at a doctors being told not to even worry about have a baby because im not even 25 was the worst thing you can tell someone whos going through fertility issues. Horrible experience personal opinion about a patient’s decision should stay to yourself. I should have read the previous reviews about this specific doctor being REALLY INSENSITIVE!!! And trying to constantly push birth control
Keke M.
Very disappointed with the service I received from Dr. J. The staff was very helpful and friendly. After three years, I am in search of a new gynecologist.
TSONGS Osborne
Dr CarMichael is awesome.She is very professional and personable.
Amora Williams
Very professional and kind employees. Willing to help me with any questions I had.
Beth Costello
It is a great place. Friendly staff, on time appointments, great service.
Savvi
Great staff!! And Dr. Johnson actually listens and is very patient.