Positive Impact Health Centers

Positive Impact Health Centers is praised for its speed, quality, and professionalism. Staff are always helpful and create a calm energetic vibe. The center cares for the beautiful and diverse communities of Atlanta and has multiple locations that cater to specific needs. Receptionists are orderly fashioned and welcoming, ready to help and provide accommodations if needed. Many clients say it is the best clinic for HIV and STI treatment, with a caring heart for each individual. Patients appreciate that nurses and lab techs stay after closing to ensure care. Some feedback notes that appointment scheduling can be confusing; callers should be thorough, and repeat testing is required for records. The manager and staff worked to resolve a long wait time, showing appreciation and staying past closing. Overall, Positive Impact Health Centers offers high quality care, though the call center could improve customer service.