Dentists in Covington

“I have found my new trusted dentist in the area. Excellent from entry to exit and I’m very picky about who I let do my dental work. The ladies at the front desk were polite, informative and inviting. Nola (imaging/xrays), Becky (hygienist), and Dr. Kim were all very transparent in their process, friendly, and gentle when it came to the cleaning. They all asked the right questions during my visit as a new patient, made me feel comfortable, and were thorough which is all you can ask for. I would consider this to be an experienced and very good dental practice. Highly recommend to anyone looking for a new dentist in the area.“

“My first time here and I must say the environment was welcoming. Staff was pleasant ,providers were knowledgeable. Even before my visit, the office staff was highly communicative and pleasant unfortunately I’d received the opposite at another local office. I am pleased to be a patient at this office and I look forward to the upcoming dental journey.“

“My daughter had her wisdom teeth removed last Thursday June 25th by Dr Lewis and had an amazing experience. We chose to have her areas injected with the long lasting numbing solution which workers great. She had minimal to zero swelling as well as minimal pain afterwards. The staff as a whole are wonderful, informative, and friendly. I’m sure it’s easy to get caught up in the routine of reputation, doing the same thing all day but we felt very important and they gave us all the time needed for asking questions and making her feel comfortable.“

“I was looking for a new dentist because my previous one no longer took my insurance. I made the perfect choice; they are amazing! Very friendly, professional and very nice atmosphere. I especially liked the tvs on the ceiling. ?“

“The staff is very nice and helpful. I liked the fact that they gave me several different options for my dental care. I look forward to working with them in the future“

“This is the bestest experience I’ve ever gotten from a dental office. Top notch customer service. Every step of the way, all was explained before proceeding. The team was pleasant from beginning to the end. Normally when I go to any medical facility the doctors are not always nice but this doctor, she came in and introduced herself while shaking my hand. Wow. 10/10 HIGHLY RECOMMEND!!!😃“

“Its a whole smokescreen of deception, fraud and outright trickery. They even tried to bribe me to take down my truthful reviews on google and yelp. I gave them 10 days to send the legal refund to MetLife, NO Response to date. I have now filed a fraud complaint with MetLife and I will proceed with Small Claims Court. I continue to copy the Dental Board on all of my activities and they are adding it to her files. To be clear things are fine until you have a problem. Then they will NEVER take accountability. Ever. They have every excuse on tap. In May I filed a complaint with the Dental Board. My insurance provider has requested a refund three times for money owed by Creative Dentistry with no response. The office told me they won’t issue the refund unless I take down my review. Shady. READ YOUR BILLS. They will overcharge you. I've attached screenshots. Many of their "beauty services" were ineffective, yet expensive. My experience began fine: I was initially seen by Dr. Michael Thomas (after being told Dr. Reddy wasn't available). The assistant assured me I'd be in BETTER hands with him. And I was until he left the practice. After that, I was seen by different providers and drawn into costly up-sell services. I spent thousands on Invisalign plus thousands more on a facial treatment (some kind of microneedling). It didn’t work. I voiced my concerns repeatedly over 5 sessions with NO results. Eventually, the aesthetician just disappeared from the office. Then came the Botox "party." I expected to observe a demo. Instead, I walked into an empty event, was ushered into a treatment room, and pressured into injections. I told Dr. Reddy I only wanted my “11s” corrected. She insisted I needed multiple areas injected for it to “work.” Against my better judgment, I trusted her. The injections were painful and ineffective. I returned for a follow-up but ended up looking distorted for 5+ months. A man I was dating literally showed me an old photo and asked, “Where did this lovely lady go?” He broke up with me. I was mortified. The worst part? BILLING FRAUD. I was told I'd paid in full for facial treatments and then received multiple surprise charges afterward. A staff member named Sabrina (new again = constant turnover!) said Dr. Reddy knowingly adds $500 fees outside of the insurance contract. Sabrina admitted this has happened to other patients. That’s illegal and unethical. I demanded a refund multiple times. Only after telling them I contacted my insurance did they issue it. But, it gets worse. The crown they placed popped out while I was eating soft French fries. Only 5 months later. They told me it was “permanent.” My new dentist said otherwise. I sent polite messages for months asking for my records and to report the failed crown. No response. When I finally gave a deadline, they sent me a letter accusing me of being rude. See screenshots = I wasn’t. Apparently, asking for your money back or holding them accountable = "rude." This office might rely on patients with deep pockets who don’t question the charges. But I paid nearly $10,000 of my hard-earned money and received subpar care and no respect. I cannot recommend this office. The high staff and dentist turnover says everything. Something is wrong at the top.“

“I needed a crown and CDP was recommended. I’m so thankful I listened to my friends and came to CDP! Katie was my hygienist and Dr. Leonard my dentist. My total experience was AMAZING! From the moment I stepped through the doors until I left, I felt cared for. I highly recommend this dental practice to anyone! Thank you CDP for the excellent care!“

“Very pleasant group. Dr. Dean is highly experienced, honest, and great to work with. I am always nervous whenever I see a new dentist, but working with Dean‘s dental care has been a great experience.“