YourTown Health

Feb 2024

Worst experience ever I was sick and checked in online before arriving because I didn’t have anyone to watch my two babies. I came in and told the lady at the front desk at the Carrollton office that I went ahead and checked in online because of course I had a newborn in my hand and a toddler with my other one and she told me that they don’t even use the online check-in. She doesn’t know why it’s there, so I proceeded to fill out the top of the form and wrote on the bottom blanks for my address and phone number and sat down. She called me back up to the desk to tell me that she needed me to fill the whole form out, and I asked her even if the information was still...read full review

Feb 2022

Very unprofessional. Have messed my mothers prescriptions up several times to where she’s had to go through withdrawals on her meds til they decide to get the prescriptions right. She also has vented to me several times about how rude the receptionist are when she goes in and how long it takes for someone to answer the phone whenever she calls. Very disappointed and would not refer anyone to this place.

Feb 2018

This clinic needs to hire people who know how to communicate with patients instead of waiting 2 weeks to let someone know that they have changed their policies. Not everyone has time to waste on making a doctors appointment only to be told they can't see you because now they do things differently.