Universal Plumbing

Universal Plumbing is the premier plumbing service in Augusta, GA and the entire CSRA. Their dedication to prompt and fair customer service means they'll get the job done quickly and for a price that's settled in advance. They use a flat-rate pricing system for all of their jobs so customers will know the cost upfront. The service vehicles are well-equipped, for most new installation and repairs. They provide plumbing service from A to Z, to the entire CSRA, and have an A+ rating with the Better Business Bureau.

Customers praise the professionalism and great customer service of the technicians, who resolve issues efficiently and quickly. The company is known for its fair pricing and prompt response, even during holiday weeks. Customers highlight the courteous, respectful, and knowledgeable technicians, such as Keonte, Alex, and others, who do a great job and use the necessary equipment to complete the work. The owner, Larry, is known for running a customer-oriented and professional company. Customers are very satisfied with the work done, including the installation of a gas tankless hot water heater by technician Byron, who also fixed issues made by the customer's builder. The phone representatives and plumbers, such as Brad, are described as pleasant and professional, providing advice and resolving issues quickly and without any mess.