About Sears Appliance Repair
Sears Appliance Repair has been a trusted name in appliance repair since 1956. Their local repair technicians are skilled and knowledgeable, happy to explain the problem and the repair procedure. Customers praise the technicians' thoroughness, efficiency, and ability to explain the issue and repair process. The technicians are professional, reliable, and conscientious, doing a great job to get appliances up and running. It is easy to book online and get an appointment quickly. However, some have expressed frustration with the company's policy of requiring an immediate decision on repair options. Overall, Sears Appliance Repair is known for its reliable service and commitment to customer satisfaction, with a comprehensive warranty on all repairs.
I gave 4 stars because of the long wait I had, over a month to get my Dishwasher working again. My Dishwasher is an older model not the new computerized edition, so they had to order a board for the unit. I could not understand why it took over a month to get a part ordered in my area, however the Tech was apologetic, professional and knowledgeable so he did his best under the circumstance. I would give 5 stars if it were not for the delay
Delroy was very helpful. Despite it being complicated to enter my condo due to insurance cert requirements and lack of clarity from the warranty company since my warranty was sold and under a different company name and phone number - DELROY came on time 3 times - remained helpful to get it sorted - and one. He was in my unit fixed the issue quickly and gave good advice.
Dwight was here about 3 hours working on our refrigerator. He was thorough and really tried to fix our 17 yr old GE fridge that just stopped cooling and freezing yesterday. He found the issue, but discovered the wiring in the fridge shot and can’t be repaired. Thank you Dwight for all of your hard work!