About JCPenney
JCPenney is a large apparel and home furnishing retailer that offers a wide range of products, including kids', men's, and women's apparel, footwear, jewelry, and accessories. The store provides free shipping and curbside pickup options, as well as a new beauty concept called JCPenney Beauty. Customers have reported finding fabulous sales and great deals on various items, including Alfred Dunner slacks and dresser clothing. The store's dressing rooms are generally clean and well-maintained, even during busy periods. However, some customers have noted it can be hard to find an employee when assistance is needed. While some have experienced issues with the store's booking system for services like photography, customer service representatives, such as Usha, are often friendly and professional, going out of their way to assist with problems. Overall, JCPenney is a good store with great deals and reasonable prices, especially in the Men's Big & Tall area, but may benefit from improving its systems for booking appointments and ensuring staff availability.
JC penny hair salon is my only must go to. Very busy place, hard to get appointments at times because the stylist are so awesome and great. Love how Bri is my absolute best hairstylist EVER! Dont forget to check website for salon Coupons! Stylist will never remind you are mention coupons. So check yourself be fore going! They always have at least 10% coupon off & at times 50% coupons! Always Check before going! They like to push products on you to meet quotas so just speak up if dont need. Nothing is free, so everything they say they will do to your hair will cost you.Make sure to ask questions if unsure. ENJOY! Its well worth it!
JCPenney is still one of my favorite “one‑stop” stores for clothes and shoes. Walking in, the store feels bright, organized, and easy to navigate, with mannequins and displays that actually make it simple to picture full outfits instead of just random racks of clothing.
I especially liked the shoe section—tons of Adidas and other brands neatly stocked with plenty of sizes, so you’re not hunting through a mess of boxes hoping to get lucky. The staff in this area were helpful without being pushy, which made trying on and choosing a pair way less stressful.
Overall, this JCPenney is clean, well laid out, and a solid place to grab everything from casual...read full review
Dawn in the portraits section was amazing ! She made my husband and I feel so comfortable and she was hyping us up and it was so much fun highly recommended getting pictures done with her !