Florida Medical Clinic - Multi Specialty Campus

The front desk seems to never have learned manners. The nurse with red hair, nose piercing, and glasses acted like she didn’t care about my wellness. People like this shouldn’t work in a clinic. She got very mad over us just explaining the medicine we got wasn’t working for my sinus infection. Probably won’t ever come back to this facility unless you hire people who actually know how be polite at a front desk. If people from my job did this they’d get written up or fired for sure, very sad.👎

Your phone system to make an appointment is the worst. I have been on hold for 30 minutes.

I have always had good interactions with the staff. Doctors, PA's, ARNP's have been mice and knowledgeable for the most part. The bedside manner of one of the pulmonologists could use a bit of work but good staff overall.

Pay attention to the horrible reviews. This place is awful! Just trying to check in took over 30 minutes and I showed up 20 minutes early for my appointment. Rude staff, inefficient office. Stay far away. These people are incompetent.

DO NOT SCHEDULE APPOINTMENTS HERE
they are very unprofessional and rude, also they will either have you on hold for an hour or if youre lucky enough to get someone on the phone they will hang up in your face. i have never felt so disrespected from a doctors office ever!

My mother has been a patient here for the last 8 months and this is by FAR the worst practice we have ever seen. She has had a standing prescription that is refilled every 30 days and she has had to call the doctor every month to remind them to send her prescription in. In the past with previous doctors the language has been such on the bottles that they didn’t need this- we’ve asked them to make the change several times and they say they will and don’t.

In addition to this, we have been calling the office EVERY DAY ALL DAY trying to get the prescription called in. We talked with the pharmacist who said they have also been trying to reach this office for a number of patients prescriptions and haven’t been able to reach anyone in TWO WEEKS. That’s TWO WEEKS that people have not had their prescriptions- apparently it’s not just our pharmacist either- I’ve been listening to people come in with the same issue from other pharmacies. Come to find out it’s because they’re “learning a new system” which I suppose means they can’t do their JOB in the meantime. We have been in person for the last two days in a row trying to get the prescription for my mother and they just keep putting us off. This is a medication she NEEDS. Dr.Powers should be looked into and the entire staff at this clinic should be fired. This is NOT ok. As of this review we’re STILL waiting for the prescription because the Dr. is “very busy”- so are we but we had to take time out of our day to come down here in person to ask them to DO THEIR JOB.

Tried calling for 2 weeks to get in. On the waiting hold music for at least 20-30 minutes each time. Stopped in today to make an appointment. Apparently the phones haven’t been receiving calls. It’s outgoing calls only. What a way to run a business.

Impossible to get through to make an appointment. Called twice this morning and was hung up on twice after waiting 20 minutes each time.

The people are nice enough when you are able to finally schedule an appointment but they canceled my 1st appointment only days before and rescheduled for 2 weeks later, and you literally cannot get ahold of them by phone. I've called in the morning, mid-morning, after lunch, late afternoon....sat on hold for 43 mins to get hung up on. It's absolutely unacceptable that you can't reach your Dr's office and no one responds to the emails. Good luck if you actually want to talk to a person.

The worst staff ever! If you look through the reviews you can see multiple people complaining about how rude the staff members are. My experience here was humiliating, I was a teen who had to DRIVE my mother to a hospital because she was suffering from a stroke. I told the two girls in the front about my situation and they side-eyed each other and laughed. Wth these are supposed to be our care providers, people who we are supposed trust. The two girls then turned to their manager to ask him while trying not to laugh and he blatantly told me they couldn't take care of her and i should drive her to an emergency room. Which was my fault that I drove her to Urgent care instead of Emergency care, but again I'm young and didn't know. They could've done a lot more or should've at least tried to escort her to an ER. They showed no interest, and those two girls deserve to be fired. This is the worst Clinic ever.