About Hometown Heating and Air
Hometown Heating and Air is a highly recommended business for HVAC system maintenance. Their technicians are excellent, thoroughly explaining issues and providing solutions, as well as advice on prevention. Willie, one of their skilled technicians, is known for his professionalism, politeness, and quick response, even on Sundays. Customers appreciate his knowledgeable approach, clear explanations, and thorough diagnosis, especially when fixing problems like faulty thermostats or broken parts on the AC. The office staff is extremely friendly and helpful, promptly responding to repairs and scheduling work quickly when replacement is needed. They offer efficient solutions to ensure systems are functioning properly in no time. Recently, Bobby did a very thorough job in determining what was wrong with a 20-year-old air conditioner that was not working properly. He talked to the owner and provided several cost options to help fix the issues with the unit. Ian was also very knowledgeable and super friendly. His recommendations were spot-on, and he took the time to explain everything clearly when asked. Customers feel confident with the service, hoping to have him for future appointments. The team was able to get to clients within 24 hours, with the technician letting them know ahead of time when he would arrive. He was professional, knowledgeable, friendly, and efficient. During one visit, he uncovered a mold problem and offered a competitive solution. Overall, Hometown Heating and Air is a reliable and trustworthy company, dedicated to providing top-notch service.
We had Damian come help us out and he was great! Super nice. Easy to talk to. He was very informative without being salesy or pushy. It came across like he really just wanted to give you information that supports what your goals are - for whenever you get around to doing so. I was able to make an informed decision to do something to achieve a goal that I already had prior to him even coming out. Even though it was beyond the issue at hand, for which he came out for, I believe it ended up being a win-win for both of us. Thank you Damian. Look forward to seeing you when you come back out.
Great service. Damian K was knowledgeable, to the point, easy to understand and efficient with his time. Definitely will be calling him again for future repairs.
Outstanding Service from Damien and Hometown Heating & Air
I can’t say enough good things about Damien. We had a concerning issue where water was dripping through our first-floor return vent because the evaporator coil was sweating excessively due to a partially blocked condensate drain line. Instead of just applying a quick fix, Damien took the time to thoroughly diagnose the problem and make sure it was resolved.
On his first visit, he performed a chemical cleaning of the condensate drain line, but when the issue persisted, he didn’t hesitate to come back next day. During the second visit, he went above and beyond by performing additional drain...read full review