AMAZING! Over the last 18months we had hired two other companies to help us with our AC issues and both kept charging us without fixing the actual problem. Watts came in and had us up and running in less than an hour! Forever greatful!
October 2020
If I could give them more stars I would! We have used them for everything at our house and at my sister's house here in Tallahassee. The company is excellent and responsive! James is our favorite-- he has been here to fix the HVAC (which had a manufacturing problem), to install the gas lines , to check for leaks and to make us a custom damper for our gas fire. He is funny and articulate and wonderful. And the owner Carre is a hoot and smart and treats her workforce with the respect they deserve. I cannot recommend them highly enough. I tell all my friends the same thing -- they are to be trusted to get it right. And they won't make you feel like a pest for asking.
October 2019
My AC suddenly and totally stopped working at 8pm. I called Watts and left a voicemail. They returned my call within minutes. The tech was on another job and could not get to my place for a couple hours. However, he walked me through troubleshooting and I was safely able to get it started. I then scheduled a full service check for a day and time more convenient for me. They were on time, couteous and professional and really knew their stuff. MANY THANKS!
AMAZING! Over the last 18months we had hired two other companies to help us with our AC issues and both kept charging us without fixing the actual problem. Watts came in and had us up and running in less than an hour! Forever greatful!
If I could give them more stars I would! We have used them for everything at our house and at my sister's house here in Tallahassee. The company is excellent and responsive! James is our favorite-- he has been here to fix the HVAC (which had a manufacturing problem), to install the gas lines , to check for leaks and to make us a custom damper for our gas fire. He is funny and articulate and wonderful. And the owner Carre is a hoot and smart and treats her workforce with the respect they deserve. I cannot recommend them highly enough. I tell all my friends the same thing -- they are to be trusted to get it right. And they won't make you feel like a pest for asking.
My AC suddenly and totally stopped working at 8pm. I called Watts and left a voicemail. They returned my call within minutes. The tech was on another job and could not get to my place for a couple hours. However, he walked me through troubleshooting and I was safely able to get it started. I then scheduled a full service check for a day and time more convenient for me. They were on time, couteous and professional and really knew their stuff. MANY THANKS!