About MOCHA REIGN NATURAL HAIR STUDIO & BOUTIQUE
Mocha Reign Natural Hair Studio & Boutique is a highly-regarded salon specializing in loc services. Clients praise Mocha's skill and professionalism, describing her as a "credit to her profession" and "phenomenal." The studio offers a warm and welcoming atmosphere, making clients feel like family. One client experienced a positive initial appointment, highlighting the politeness and professionalism of both Mocha and Jazz. However, a subsequent attempt to reschedule an appointment was met with difficulty. The client encountered conflicting messages on the booking app, leading to the belief that their account was blocked. Despite the negative booking experience, the client acknowledges Mocha's talent and the value of her services.
Mocha is awesome, professional, attentive and she most definitely have healing hands that grows your hair. My hair was in bad condition when I went to her. She took hours to get it down. I'm not longer able to do my own hair anymore. I trust her totally when it comes to what I need. My hair is finally growing back and the atmosphere makes you feel welcomed. Thank you Mocha and I will see you soon. By the way her prices are best around. My loc journey has been amazing. Love you my Queen 💞
From the consultation to the actual appointment, my experience was phenomenal. My loctician, Jasmine, was very knowledgeable and compassionate. She was punctual, very light handed and swift! My hair was washed, protein treated, interlocked and styled in 4 hours!! Additionally, she was amazing to engage with. Her energy was chill and very positive. I would return many times over!
So, the actual services I received in-person (back in November) were excellent; I was very happy with my locs, as well as the beyond fair price point. Mocha is a credit to her profession, she 100% knows what she’s doing.
Unfortunately, a few months later, upon booking another interlocking appointment, I woke up sick the morning of the appt. and had to cancel (as I didn’t know if it was covid or not & didn’t want to take the risk of infecting others). When I later tried to reschedule, I received conflicting error messages in the Booksy app. It would not allow me to book any service - not even a consultation - claiming Mocha Reign was booked solid for the next...read full review