Hand and Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa is a luxury day spa located in South Miami, FL, offering a range of services including massage therapy, facial services, and hair removal. The spa provides a relaxing and rejuvenating experience with top-notch treatments in an inviting environment. Their licensed therapists and estheticians customize each treatment to meet the needs of each client, ensuring they leave feeling refreshed and revitalized. Customers have praised the therapists, such as Lourdes and Cecile, for their professionalism, skill, and ability to cater to individual needs. The environment is described as quiet, friendly, and immaculate, with many noting the warm welcome from the front desk staff. Clients have enjoyed excellent massages, feeling relaxed and rejuvenated after sessions. Some have found the customer service to be exceptional, with staff making them feel comfortable throughout their visit. While the overall experience at Hand & Stone is positive, some customers have expressed concerns about the spa's membership program, finding it difficult to cancel and not worth the benefits. For those seeking a one-time relaxing massage or facial, the spa is recommended as a good option. The spa is especially appreciated by long-term members who enjoy their consistent, detailed, and attentive service, with many highlighting the quality of treatments from therapists like Cecile and Nelly.