About Tesla Showroom & Service Center
Reviews for Tesla Showroom & Service Center
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Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 8PM
Saturday: 9AM - 7PM
Sunday: 12 - 6PM
Tesla Service Center in Sarasota offers tire service as a walk-in option, providing estimates for repairs and patching tires to potentially save customers money. The service center staff are friendly and helpful, with appointments available for those who prefer scheduled visits. Customers report that visiting on slower days can lead to quicker service. Many customers have had positive interactions with knowledgeable technicians who take the time to explain repairs, making the experience smooth and reassuring. Some reviews highlight the ease of service, such as the ability to monitor work through the app, and the convenience of contactless pickup where customers simply get in their car and go. However, there are some concerns about the lack of air conditioning in the mechanic's area and the fact that windshield replacements are no longer done at this location, requiring customers to travel to St. Pete for that service. Overall, the center is appreciated for its friendly staff and efficient service, with some customers sharing their satisfaction with the Model 3 delivery and test drive experience.
Jason was a great help to us before and after placing our order. The test drive was fun and simple. He was prompt to follow up on our questions and I enjoyed the car buying experience for the first time! We love our model 3 and will be recommending our friends and family to Jason. 5 stars.
Had a windshield replaced on our model 3. Tesla is the best when it comes to service. You literally pull your car into the garage say hi and either wait in the clean waiting room or go shop nearby. You can monitor every step of the work being done from the app and know when to pick up your car. You don’t even have to enter the building to pick up your car. They tell you what spot it’s in and you just get in and go. Payment is through the app and since your phone is the key you are all set. It doesn’t get easier than that. I’ve owned Tesla’s since 2016 and continue to be amazed by the service.
After getting nowhere with Tampa SC and them screwing me over, I went to Sarasota SC. Talked to SC supervisor Vincente and he listened to my concerns and assured me that he start from scratch and figure out the issue. In less than an hour, my issue was identified and resolved soon after. I wasn’t charged anything because I had already paid Tampa SC for not resolving my issue.
I will only visit Sarasota SC from now on.