PFS Financial Services

Oct 2023

I would give the place one star over the man named Rob who works here. 4 stars is what I’m giving though because the branch manager Brandon is amazing and super understanding. He made arrangements for my husband and genuinely wants to help people. Rob on the other hand harasses and threatens people. My husband made a payment and was one week late on this month and he still was threatening to have my husbands car repoed and laughed at my husband. Rob wants to see you lose your vehicle and clearly hates his job. He gives this company a bad look.

Jan 2021

I thought I'd be disappointed with PFS because of the high interest rate on my loan. I was offered to refinance a few years ago and I'm saving 5% interest now. I've only been to the branch in person once, but I had a pleasant experience while I was there. No one is ever rude, always welcoming and professional when I speak with them over the phone. And yes, they DO report to creditors. My history with PFS is marked as all on-time payments in the 4 years they've been my lienholder on both Transunion and Equifax. It looks like not everybody has had the same experience, but they're probably just mad that their credit sucks and this is the only place that would approve them...read full review

Jan 2019

I have tried to lower the interest rate by refinancing but they don’t offer that. However, every single time i have called with questions or to make a payment they are kind and professional with me.