Awful place, they do not care about patients. Want you in an out as quickly as possible. I've been suffering with ear issues and every single time I go, they just start talking about whatever to kill time during the visit and kick you out. ( NP Cassandra doesn't seem very knowledgeable or a very nice person, should probably think about doing something different... helping people doesn't seem to be it) TRASH. Do not recommend
July 2024
Regarding the 1-star reviews, email or GO TO the facility with a letter requesting assistance. Paperwork and insurance ever-changing rules are mostly - if not always -the culprits here. Regarding surgeries and other suggestions doctors may have. Remember: Patients always have choice, by law. I CAN say that my calls were answered promptly, The hearing tests were extensive and informative. Everyone was polite, patient, helpful, and informative. I look forward to my follow-up and have an open mind regarding necessary tests/procedures. My neurologist referred me and he is top-notch.
March 2024
They may have been good when they were in business, but they are gone now. We called there for days, at 941-366-9222, holding for an hour each time. Nobody ever picked up. We pressed 1 for doctors line, but still got no response. Finally, we looked at their website (see attached photo) and found another number to call. 888-412-9200 is what is posted on their website. But when we called it, it was a scam line selling medical alert necklaces and NOTHING to do with ears, nose, throat. So, they're gone with scammers buying their old phone numbers.
Awful place, they do not care about patients. Want you in an out as quickly as possible. I've been suffering with ear issues and every single time I go, they just start talking about whatever to kill time during the visit and kick you out. ( NP Cassandra doesn't seem very knowledgeable or a very nice person, should probably think about doing something different... helping people doesn't seem to be it) TRASH. Do not recommend
Regarding the 1-star reviews, email or GO TO the facility with a letter requesting assistance. Paperwork and insurance ever-changing rules are mostly - if not always -the culprits here. Regarding surgeries and other suggestions doctors may have. Remember: Patients always have choice, by law. I CAN say that my calls were answered promptly, The hearing tests were extensive and informative. Everyone was polite, patient, helpful, and informative. I look forward to my follow-up and have an open mind regarding necessary tests/procedures. My neurologist referred me and he is top-notch.
They may have been good when they were in business, but they are gone now. We called there for days, at 941-366-9222, holding for an hour each time. Nobody ever picked up. We pressed 1 for doctors line, but still got no response. Finally, we looked at their website (see attached photo) and found another number to call. 888-412-9200 is what is posted on their website. But when we called it, it was a scam line selling medical alert necklaces and NOTHING to do with ears, nose, throat. So, they're gone with scammers buying their old phone numbers.