About Family Pools, Inc.
Reviews for Family Pools, Inc.
Write a reviewTips
accepts credit cards bike parking
Family Pools, Inc. is a well-established swimming pool contractor that has been in business since 1984. They specialize in installing new swimming pools, remodeling existing pools, and updating pool decks. The company is known for its commitment to customer satisfaction and reputation. Recently, they added a spa to an existing pool, resurfaced the pool, and installed overlay pavers on the decking, transforming the backyard into a relaxing destination. Customers praise the professionalism and expertise of the Family Pools team, noting the helpfulness of both the office staff and the crew that worked on their pools. The work ethic of everyone involved, from sales to the final team members, is highly appreciated. Reviews highlight the company's clear communication, attention to detail, and ability to handle any issues that arise during projects. Customers often mention how the team brings their vision to life and how everything turns out beautiful. The staff's dedication to ensuring full satisfaction and the quality of work lead clients to recommend Family Pools to friends and family. Overall, Family Pools, Inc. is a trusted and reliable swimming pool contractor known for delivering exceptional results, honesty, and integrity in every project.
Highly skilled workers, particularly Brian, demonstrated exceptional competence in their work. However, we were not aware of the varying pricing associated with the resurfacing colors until attempting to change the color. Despite a few issues that were resolved, we are overall satisfied with the service.
We still regret not opting for a darker resurfacing color, which was our primary motivation for the procedure. Nevertheless, we would highly recommend the company and emphasize the importance of thoroughly questioning all aspects of the services provided.
Family pools resurfaced and replaced the glass blocks in the spa, and painted my deck. Everyone was very professional and polite and did an outstanding job. We had issues with the glass blocks cracking ( not there fault but the manufacturer), they never hesitated to replace them. I would refer and use them again.
Family Pools did a wonderful job of a complete remodel of my pool and pavers.
Very pleased with the quality of the work, and I would highly recommend them for your next pool project.