Great guy. Honest and reliable. We will be using him again
Nyaisha Cummings (Aisha)
Apr 2024
I am very satisfied with the service that was provided. The technician came in did his assessment and fixed the problem right away. Did I also tell you he is very reasonable with pricing as well. I will definitely use again. Hurry up and call you wont regret it.
J C
Feb 2024
Mike was professional, honest and straightforward. I would recommend Cost Cutters Appliance Repair for any appliance issues.
Pat W.
Dec 2023
A wonderful and professional technician and a nice and kind man. I would recommend him for any service you need on your appliance. He worked on my Maytag washer. It was "walking and banging" like a crazy thing. It is now running smoothly and quietly again. His rates are very fair and very competitive too.
Jacqueline Carpio
Sep 2023
I had a fantastic experience with Mike from Cost Cutters Appliance Repair. He was not only incredibly fast in diagnosing and fixing my appliance, but he was also refreshingly honest and patient with me throughout the entire process. Mike's expertise and professionalism left a lasting impression on me, and I will definitely continue to do business with them in the future. Highly recommended!Service: Washing machine repair
Jen Abbott
Jul 2023
Mike is an awesome appliance repair guy. He has helped us out on more than one occasion over the years. He gets to you as quick as he can and is honest about the price and necessity of the repair versus replacement. Always friendly and reliable. He has our business every time!
TheBritFix
May 2023
Our dryer broke 2 weeks ago and someone we had scheduled canceled on us the day of. I called several other * top* rated companies in a S.O.S attempt to get it fixed and they all had the worst attitudes once I said I’d call back to shop around. I called Mike and not only did he have the best price, but fast service and he’s extremely personable. Those qualities are very important for my family and I as We don’t support rude/pretentious people. He was also available the next day on a Friday which is a rare blessing and now we can finally dry our clothes. We need service on other appliances and will definitely call him back. 10 startsService: Dryer repair
Lyn Kadon
May 2023
I called Mike on Monday morning and he was out to my home on Tuesday. He arrived on time, he fixed the washer and all is good in my world. Its really awesome to have found a good appliance repair person. Thank you Mike!!Service: Washing machine repair
Jacqueline Mitchell
Mar 2023
Not a good experience. Said he showed up but we didn't hear him ring the bell or knock on the door. Said he called and spoke with someone but did not. He was very condescending when I spoke with him about it. I do not recommend just based on his attitude about the whole situation. I would give zero stars but google wouldn't allow zero.
Doc McFarlane
Dec 2022
We made an appointment and confirmed the appointment at least 3 times with Mike at Cost Cutters. The experience was bad and was made worst by the fact that our children sat in the vehicle listening to Mike complaining and flat out refusing to do the appliance installation because we were having the driveway cleaned. Mike did not even stop by the home. Instead, he drove pass the residence and called me to say that he did not want to deal with the company that was cleaning the pavers. He assumed the company was using bleach and I informed him that was not so, and that it was just water. I asked him to speak with the Paver guy, or he could enter the home through the back door if he was uncomfortable walking on the pavers. He still refused. We were expecting 2 appliances to be installed and essentially wasted our day as we rescheduled an appointment and canceled a class to make this appointment work. It did not help that the children were with us and our little one was not even feeling well. I personally pleaded with Mike to honor the appointment but he refused. The conversation ended when he stated he could no longer hear me, and hung up the phone. My children witnessed all this. We felt so ashamed and so disrespected with the way Mike behaved. Frankly I was surprised with his behavior because I am a repeat customer from a couple years ago, and Mike was pleasant then, hence why I called. Go figure.Mike did try to call back about 2 hours after the above situation, and he also sent a text. However, I did not respond because I felt uncomfortable and overwhelmed by his previous behavior, which made me nervous to have any further engage with him. Additionally, to be paying for a job and then feel verbally decimated by the service provider because of exterior paver cleaning which does not affect interior appliance installation is just plain unacceptable. As such, we decided to use a different company. Needless to say, we will not use Cost Cutters for any future jobs and would not recommend the company based on the above experience.
Adrienne Clark
Great guy. Honest and reliable. We will be using him again
Nyaisha Cummings (Aisha)
I am very satisfied with the service that was provided. The technician came in did his assessment and fixed the problem right away. Did I also tell you he is very reasonable with pricing as well. I will definitely use again. Hurry up and call you wont regret it.
J C
Mike was professional, honest and straightforward. I would recommend Cost Cutters Appliance Repair for any appliance issues.
Pat W.
A wonderful and professional technician and a nice and kind man. I would recommend him for any service you need on your appliance. He worked on my Maytag washer. It was "walking and banging" like a crazy thing. It is now running smoothly and quietly again. His rates are very fair and very competitive too.
Jacqueline Carpio
I had a fantastic experience with Mike from Cost Cutters Appliance Repair. He was not only incredibly fast in diagnosing and fixing my appliance, but he was also refreshingly honest and patient with me throughout the entire process. Mike's expertise and professionalism left a lasting impression on me, and I will definitely continue to do business with them in the future. Highly recommended!Service: Washing machine repair
Jen Abbott
Mike is an awesome appliance repair guy. He has helped us out on more than one occasion over the years. He gets to you as quick as he can and is honest about the price and necessity of the repair versus replacement. Always friendly and reliable. He has our business every time!
TheBritFix
Our dryer broke 2 weeks ago and someone we had scheduled canceled on us the day of. I called several other * top* rated companies in a S.O.S attempt to get it fixed and they all had the worst attitudes once I said I’d call back to shop around. I called Mike and not only did he have the best price, but fast service and he’s extremely personable. Those qualities are very important for my family and I as We don’t support rude/pretentious people. He was also available the next day on a Friday which is a rare blessing and now we can finally dry our clothes. We need service on other appliances and will definitely call him back. 10 startsService: Dryer repair
Lyn Kadon
I called Mike on Monday morning and he was out to my home on Tuesday. He arrived on time, he fixed the washer and all is good in my world. Its really awesome to have found a good appliance repair person. Thank you Mike!!Service: Washing machine repair
Jacqueline Mitchell
Not a good experience. Said he showed up but we didn't hear him ring the bell or knock on the door. Said he called and spoke with someone but did not. He was very condescending when I spoke with him about it. I do not recommend just based on his attitude about the whole situation. I would give zero stars but google wouldn't allow zero.
Doc McFarlane
We made an appointment and confirmed the appointment at least 3 times with Mike at Cost Cutters. The experience was bad and was made worst by the fact that our children sat in the vehicle listening to Mike complaining and flat out refusing to do the appliance installation because we were having the driveway cleaned. Mike did not even stop by the home. Instead, he drove pass the residence and called me to say that he did not want to deal with the company that was cleaning the pavers. He assumed the company was using bleach and I informed him that was not so, and that it was just water. I asked him to speak with the Paver guy, or he could enter the home through the back door if he was uncomfortable walking on the pavers. He still refused. We were expecting 2 appliances to be installed and essentially wasted our day as we rescheduled an appointment and canceled a class to make this appointment work. It did not help that the children were with us and our little one was not even feeling well. I personally pleaded with Mike to honor the appointment but he refused. The conversation ended when he stated he could no longer hear me, and hung up the phone. My children witnessed all this. We felt so ashamed and so disrespected with the way Mike behaved. Frankly I was surprised with his behavior because I am a repeat customer from a couple years ago, and Mike was pleasant then, hence why I called. Go figure.Mike did try to call back about 2 hours after the above situation, and he also sent a text. However, I did not respond because I felt uncomfortable and overwhelmed by his previous behavior, which made me nervous to have any further engage with him. Additionally, to be paying for a job and then feel verbally decimated by the service provider because of exterior paver cleaning which does not affect interior appliance installation is just plain unacceptable. As such, we decided to use a different company. Needless to say, we will not use Cost Cutters for any future jobs and would not recommend the company based on the above experience.