I had a great experience with Jones Flooring, especially working with Steve Faircloth. We recently had a warranty issue with flooring they had installed, and Steve was incredibly courteous and quick to take action. He handled everything promptly and made the process very smooth. His kindness and professionalism really stood out, and it’s clear he truly cares about taking care of his customers. I really appreciate the way this was handled and would highly recommend Jones Flooring.
December 2025
What amazing customer service! After a miscommunication on sizing, Cheryl was quick to resolve our issue and we couldn’t be happier!! Our rug feels amazing and is the perfect size for our space. She definitely took care of us and we will most definitely be return customers!
June 2025
This place is great. Cheryl is so easy to work with and has solved many problems for us. She makes it super easy and handles so many details I would never remember. Great experience!
I had a great experience with Jones Flooring, especially working with Steve Faircloth. We recently had a warranty issue with flooring they had installed, and Steve was incredibly courteous and quick to take action. He handled everything promptly and made the process very smooth. His kindness and professionalism really stood out, and it’s clear he truly cares about taking care of his customers. I really appreciate the way this was handled and would highly recommend Jones Flooring.
What amazing customer service! After a miscommunication on sizing, Cheryl was quick to resolve our issue and we couldn’t be happier!! Our rug feels amazing and is the perfect size for our space. She definitely took care of us and we will most definitely be return customers!
This place is great. Cheryl is so easy to work with and has solved many problems for us. She makes it super easy and handles so many details I would never remember. Great experience!