I’ve just started treatment recently and it’s already one of the best things I’ve ever done. I came in frustrated because i wasn’t seeing results and they were so informative. Will continue to go to them and continue to grow.
Lucas Lee
Feb 2026
Really nice people and an easy experience.
Cathy Burns
Feb 2026
Best customer service in the area. Staff is very knowledgeable and helpful!! Scheduling is very easy to fit around your day!
CJ McDonald
Dec 2024
The staff at the Williamsburg, VA location are nice but I definitely didn’t get the level of care I paid for. On several occasions my practitioner was to call me because of a symptom I was experiencing or to answer a question I had during my appointment she couldn’t answer and those calls never came.
I was experienced significant hair loss and it was not addressed. I was experiencing massive swelling in my feet and the practitioner gave me something to try and then kept forgetting to follow up with me. I chose not to do my last treatment because the nurse didn’t seem to have the answers to the questions I gave the staff in advance of my appointment.
My request was to get the answers before I moved forward with a treatment. I was told I would be called the next day, that call didn’t come. A few days later I received a voicemail from someone I didn’t recoginize as a part of my care team. When I couldn’t reach that person, I asked to speak to the business office.
I spoke with Cheryl and told her I wanted to cancel my contract. She said she would look at my account and call me back. This time I did receive the call back and Cheryl informed me that my contract had been cancelled and no further charges would come out.
Needless to say, I received an email later that day that said she would be charging my card again - even though I haven’t had a treatment since September.
Beware! They don’t seem to have answers to important questions like significant hair loss due to treatment, massive swelling in extremities, or having a significant drop 2-3 weeks before the next treatment.
I do NOT recommend.
David Barron
Dec 2024
The Mobile Alabama office has been very good to me. The staff is excellent and I am extremely satisfied with my treatment.
I would highly recommend them to anyone who is looking for help with hormone therapy or weight loss!
Y’all are the Bestest!
Missy McCrady Lindley
Nov 2023
Best decision ever!! The staff is wonderful and genuinely care about your health. After 4 months with HHWL, I am down right at 40 pounds, my blood pressure is perfect and my energy is back. I also feel like I’ve gained lifelong friends in the office staff. If you are over 50 and feel like your hormones are out of whack and you are like me and have struggled with weight issues your entire life, call HHWL today, I promise you won’t regret it!!!
Debbie Duck
Jul 2023
I am genuinely impressed with how caring the staff is. They try so hard to make you feel welcomed and comfortable. I started treatments in January and it has been life changing. All good things!
Kristy Clark-Doskocil
Apr 2023
I'd give a 0 if I could. Drove 3 hrs and 20 minutes for my appt since I moved from Virginia Beach. Got to the office, only to be informed that the provider was at court and they only found out this morning.They wouldn't work me in even knowing that I just drove from the Tallahassee area. It's all great to offer me a $200 credit at renewal. The appt was set, you know a patient has to drive that far and no one has called to reschedule an appt. Is the worst customer service ever!Bathroom is gross, couches are dirty and it's almost like you're bothering the front desk when you walk in. No greeting at all!3/16/2023- owner called me to apologize and was super friendly and so helpful! Plus, he's a veteran ? and understands where I was coming from with my disappointment.Jenny from the Virginia Beach office was a great help with getting this addressed! Love the VB office staff!
Christina Coleman
Jan 2023
Absolutely LOVE this place!!!! Wouldn’t trust my hormone health to any other group of ladies!!!
Biscuit
Oct 2022
I have been a patient with them for 3yrs now. They gave me a price 3yrs ago and honored it for those yrs, now they have a new doctor and I asked if it would be honored and they said no, so I was forced to pay more then I was prepared for, leaving me broke and unable to pay for my medicine and had for the week. I will be looking for a new doctor.
Ashley Auldridge
I’ve just started treatment recently and it’s already one of the best things I’ve ever done.
I came in frustrated because i wasn’t seeing results and they were so informative. Will continue to go to them and continue to grow.
Lucas Lee
Really nice people and an easy experience.
Cathy Burns
Best customer service in the area. Staff is very knowledgeable and helpful!! Scheduling is very easy to fit around your day!
CJ McDonald
The staff at the Williamsburg, VA location are nice but I definitely didn’t get the level of care I paid for. On several occasions my practitioner was to call me because of a symptom I was experiencing or to answer a question I had during my appointment she couldn’t answer and those calls never came. I was experienced significant hair loss and it was not addressed. I was experiencing massive swelling in my feet and the practitioner gave me something to try and then kept forgetting to follow up with me. I chose not to do my last treatment because the nurse didn’t seem to have the answers to the questions I gave the staff in advance of my appointment. My request was to get the answers before I moved forward with a treatment. I was told I would be called the next day, that call didn’t come. A few days later I received a voicemail from someone I didn’t recoginize as a part of my care team. When I couldn’t reach that person, I asked to speak to the business office. I spoke with Cheryl and told her I wanted to cancel my contract. She said she would look at my account and call me back. This time I did receive the call back and Cheryl informed me that my contract had been cancelled and no further charges would come out. Needless to say, I received an email later that day that said she would be charging my card again - even though I haven’t had a treatment since September. Beware! They don’t seem to have answers to important questions like significant hair loss due to treatment, massive swelling in extremities, or having a significant drop 2-3 weeks before the next treatment. I do NOT recommend.
David Barron
The Mobile Alabama office has been very good to me. The staff is excellent and I am extremely satisfied with my treatment. I would highly recommend them to anyone who is looking for help with hormone therapy or weight loss! Y’all are the Bestest!
Missy McCrady Lindley
Best decision ever!! The staff is wonderful and genuinely care about your health. After 4 months with HHWL, I am down right at 40 pounds, my blood pressure is perfect and my energy is back. I also feel like I’ve gained lifelong friends in the office staff. If you are over 50 and feel like your hormones are out of whack and you are like me and have struggled with weight issues your entire life, call HHWL today, I promise you won’t regret it!!!
Debbie Duck
I am genuinely impressed with how caring the staff is. They try so hard to make you feel welcomed and comfortable. I started treatments in January and it has been life changing. All good things!
Kristy Clark-Doskocil
I'd give a 0 if I could. Drove 3 hrs and 20 minutes for my appt since I moved from Virginia Beach. Got to the office, only to be informed that the provider was at court and they only found out this morning.They wouldn't work me in even knowing that I just drove from the Tallahassee area. It's all great to offer me a $200 credit at renewal. The appt was set, you know a patient has to drive that far and no one has called to reschedule an appt. Is the worst customer service ever!Bathroom is gross, couches are dirty and it's almost like you're bothering the front desk when you walk in. No greeting at all!3/16/2023- owner called me to apologize and was super friendly and so helpful! Plus, he's a veteran ? and understands where I was coming from with my disappointment.Jenny from the Virginia Beach office was a great help with getting this addressed! Love the VB office staff!
Christina Coleman
Absolutely LOVE this place!!!! Wouldn’t trust my hormone health to any other group of ladies!!!
Biscuit
I have been a patient with them for 3yrs now. They gave me a price 3yrs ago and honored it for those yrs, now they have a new doctor and I asked if it would be honored and they said no, so I was forced to pay more then I was prepared for, leaving me broke and unable to pay for my medicine and had for the week. I will be looking for a new doctor.