Henghold Skin Health and Surgery Group

Would not recommend Patrizia Lewis. She prescribed chemo cream with a known allergy to it and am a cancer patient with a port still in my chest. This resulted in a hospital stay due to this medicine. Her inability to look over my chart to review my chart and to ask the important questions before prescribing has caused me Significant after affects from this.

Received a bill and a collections threat for a $10 copay a week after I had just paid the copay online. Upon calling their billing service I was told that the bill actually wasn’t for the copay, it was from a product purchase that I had made and paid cash for in office THREE years ago. Mind you I had been in the office since so they had ample opportunity to mention this bill before threatening to send me to collections. When I explained that I had paid cash and paid the price I was quoted they told me that a discount hadn’t been applied and I owed more money. This is unethical at best, and fraud at its worst. An hour of my time wasted and they finally “applied the so-called discount” but were less than apologetic and refused to admit they had made a mistake. I do not appreciate having my time wasted and am now in the process of searching for a new dermatologist.

Dr. Hyder removed skin cancer on my nose with minimal scarring. I recommend him!

If you are a veteran enrolled in community care, you might want to find a different dermatologist Denis office and I’ll tell you why they will not do referrals for you anymore.

Dr Frajado is a wonderful dermatologist! I have had several skin cancers removed and not even a scar! He also has helped me deal with age spots, and thanks to him, the spots are just about gone! Amazing!

Unethical business, treatment by staff, and policy. I specifically set appt for filler of dark circles and wrinkles under eyes. In the end I did not get the fillers because they don’t do under eyes. Why was I allowed to pay $50 for consultation fee when they don't do this service?? However, I was pushed into purchasing $242.60 worth of products I did not ask for or want. One of my questions was if the fillers would make my rosacea worse, I didn’t ask for anything other than that. They quickly gathered up a bag and told me about these two great products and threw in a sample of sunscreen, I thought they were samples. They didn’t say anything about charging me until she started checking boxes for service and it was over $200! That’s ½ my groceries for the month, gone. I was confused (I have a brain injury) because I went in for dark circles and wrinkles, not a ‘temporary fix’ for rosacea. I felt I couldn’t say no to what they were forcing me to take, that is part of my faulty thinking from a brain injury. I went to front desk and paid for them. Went to the car and went online because I felt like I'd been taken for a 'ride'. These two products are for rosacea-I don’t want rosacea products, I get IPL laser for that! AND Amazon has this product for $90 less on one product and $30 less on the other! What a rip off! I went back in and told the gal that I want to return them, and she said I can’t and she waved a piece of paper saying I signed this paper acknowledging they won’t reverse charges on my credit card once it’s paid. I didn’t ask enough questions when I was signing the paperwork, would be nice to have an explanation of what I'm signing, lesson learned. And just say no when 2 women are forcing you to take something you don't want, another lesson learned. I feel like they took advantage of me bcz my brain works slower than normal. In many states it’s illegal to take advantage of a disabled person. This isn’t the first time I was burned by Henghold Dermatology. I went in to get a full body skin cancer check and they said I didn't need to be there even though their software had sent me a reminder to set up an appointment. The doctor asked ME tell her where my skin problems were. I was thinking to myself, I don't know, YOU are the doctor, you tell me where my problems are. Sheez! I won’t be back.

Professional and friendly staff. Nice office setting and lobby. CaSondra was excellent.

Very professional and friendly staff. I felt well cared for.

Everyone is always very nice and professional. My son Randy Bethune is employed there and he likes it a lot! I’ll take a shot every month for my skin and they sent me a new type of needle to use and I brought it in so that they could help me and show me the correct way to use it! They were very very patient and showed me The correct way to use it! I really appreciate Dr. Wolfe and his whole entire staff. Sincerely, Rhodena Jackson

R U N....don't delay! Do Not Use Gulf Breeze location for Henghold Dermatologist!!!!! If we could rate in the Negative they would stand at -5 stars. The app forces us to at least give a 1 star. Not even that can account for my last encounter with this offices staff! I get a biopsy, the results come in, I'm notified by email and answering machine. When I call back to get my results " no mam'.. we don't show anything here"...THEN get another voice mail. .I STILL HAVE THE PROOF. .saying ' oops, heehee I made a mistake we have your report. Call Us Back' ..I did, they closed for the weekend ..terrible waiting...call Monday morning, by 8:30 am. Was switched twice during the call, had to go through telling both the entire thing when I get a person(now I am intentionally not capitalizing her name...) this monica not only gives me less than good news she has the rudest of manners, tried to talk over me continuing to escalate this bad experience. Please, whomever is the office manager at that location needs to reevaluate monica's employment! Truly this experience was bad enough by getting the test results. However having to go through this ordeal with such an unhelpful staff, delayed test reports information and then to top it off with getting my news by a most heartless individual with no regard to me as a patient is so close to being as bad as being misdiagnosed, neglected and thrown out like yesterday's trash! Shame on you all that were part of this ordeal. Each and every person that didn't do their job as hired should be reevaluated, retrained and monica should be terminated. I leave you with this,I put the truth here, now I forgive each of you that played a part in this most unpleasant experience. Now may you search your own hearts, may God reveal the truth and each of you put forth the caring, compassion, professionalism, and comfort you should be giving each and every patient.