I do recommend Fairfield Dental, but I won't be returning. I drove from Pace and brought my 5 year old with me. I was turned away because they aren't letting children in the rooms. Unless they are the patient, then a parent can be in there. But I am the patient. Have been for almost 3 years. Always have had a great experience! But they had the audacity to tell me my child couldn't be in the room and he could be in the waiting room, alone. Said I should have been sent text messages stating that I was to be alone. I showed them all my confirmation appointment texts. I even spoke on the phone the week before and no one mentioned that I was to be alone. No children allowed. I understand COVID restrictions. I work in a medical office. But my place of employment makes sure that we let our patients and patient families know what our policies are when it comes to COVID. They didn't make any exceptions for me. I got half apologizes and they were "okay" when I said please remove me from your calling list and text. I said "I no longer want to be a patient here". They said okay. Like wow!!!
It was such a disappointing experience. After so many great ones. They failed to communicate to me what their expectations were. For that... I say goodbye.
About Fairfield Dental Center
Fairfield Dental Center is highly regarded for its compassionate and accommodating staff. Patients appreciate the practice's ability to fit them in for appointments, even during busy holiday breaks. The team is known for providing affordable options, easing financial concerns for those with limited insurance. Hygienists, like Mallory, are praised for their gentle and patient approach, helping patients overcome dental anxiety. Reviews highlight the team's promptness and understanding, making it a go-to choice for those seeking quality dental care. Many patients have expressed gratitude for the friendly front desk staff and knowledgeable doctors who deliver excellent service. Recent visitors have praised Dr. Martin and his staff for their kindness and gentle care, with one noting how their experience helped relieve pain after a wisdom tooth removal. Some reviews mention a $40 charge for teeth cleaning when the dentist looks into the mouth, which is not always clearly communicated. Overall, Fairfield Dental Center creates a comfortable environment that keeps patients coming back, even from out of state.
Reviews
Dr Martin and staff are so friendly and courteous. They cater to cowards as well. I've been a patient for 20 + yrs and highly recommend them.
5 out of 5 star review
Dr Martin and his staff were phenomenal. I can’t say enough how well I was treated and the care I received. Thank you!
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- services: dentists
Location
4800 West Fairfield Drive, Pensacola, FL 32506
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