About KT Nails & Spa
KT Nails & Spa is a friendly and efficient salon where customers can expect excellent service. The staff is helpful, providing great recommendations and attention to detail. With a focus on quality, they deliver outstanding results, from gel polish changes to nail and eyebrow services. This salon has built a loyal customer base, with many returning for their consistent and amazing work. The salon always has appointments available, and some of the technicians are skilled. However, the quality of the service can vary depending on the individual. Some customers have found that they can achieve better results by doing their nails at home. While the salon's owner, Dr. Don, may be knowledgeable about nails, some customers have found his approach to be a bit rough and lacking in customer service. He has been known to provide unsolicited medical advice and may not always address the specific needs of the customer. Despite these mixed experiences, one loyal customer has had a great experience at the salon, particularly with the staff member Jenny. This customer was impressed by Jenny's willingness to accommodate their needs, even when their flight was delayed, ensuring they returned to work with presentable hands.
They always have appointments available and some of the techs do know what they're doing, but if you don't get the right person it does not always come out good. I have decided that I can do it at home and they come out better anyway.
Dr. DON yes he may know when you have an acrylic nail by the sound when he tries to take it off. But he will also diagnose you and tell you that your nails are too short. Then when he then he will continue to tell you that your diabetic and then he will continue to tell you that your nails are too short and then he will continue to tell you that you have to take medicine and he won't even cut into your cuticles on your toes. Be careful but I wanted him to cut into the nail so as to get the cuticle out of my toes and he did not. He was a bit rough and it did hurt but again I didn't say anything. He may be good at what he does but he needs a little bit more customer service....read full review
Been a client for many years @ KT Nails & Spa always a great experience.Yesterday Jenny went above and beyond for me. I was returning to the US and my flight was delayed called to let them know my circumstances and she waited for me.So I wouldn't return to work with my nail polish chipped and hands not presentable.I really appreciate what she did for me.