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Reviews for Innisbrook Resort
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They had a mix up with our room and started cleaning it when we were staying another night... they already bagged up several things. But the issue came when they brought my wife's yeti with liquid in it and my phone back to the room in the same plastic bag. Not happy that I had to get a new phone. Only compancashion I was offered was 1 day of using their pool free................ the lochness is cool... but leafs and twigs galore in the pool with the slides. The water pressure is so high that smaller kids will have issues at slides and main pool had a parties plastic cups and spoons from the bar all over it.... other then that it's a nice place to stay... read full review
I had my grandson‘s birthday party at the amazing pool. John, Jillian and Natalia went above and beyond to make our day special. You don’t have to bring a thing. All the children and parents had a wonderful time. Thank you for the exceptional customer service and memories.
I just finished a stay here for a work conference, and while I didn’t get nearly enough time to enjoy everything this stunning resort has to offer, I left with one thing I can’t stop thinking about: the staff.
I’ve traveled a lot for work. I’ve stayed in a lot of places. And I can say without hesitation that the team here is among the most genuinely kind, hardworking, and warm groups of people I have ever encountered in hospitality, or honestly anywhere.
They, especially the banquet staff, were managing an entire company’s worth of guests, coordinating endless moving pieces, and working long shifts, and they did all of it... read full review