Adding to the many 5 star reviews on here. I used this company once before years ago, they were stellar then, and stellar this time. Nicole, their customer service staff is probably the best service staff I've spoken to for any business. Friendly, bright, communicative and timely. This business lets you text your pictures and situations so they can diagnose to the best of their ability over the phone and make sure they are prepared and have everything for the appointment. Phenomenal. No playing phone tag, no having to call if you're an introvert, just efficiency, every business should operate this way.
EXCELLENT, professional, courteous service! The QUALITY of work completed was how ALL service providers SHOULD perform. The Auger team that installed my new RHEEM 40-gallon natural gas water heater were prompt, efficient, thorough, accurate, and very friendly. They explained what they did for the install, temp settings, product identifier label, etc. VERY satisfied! After a house fire, the entire interior of my home was rebuilt — involving a general contractor & 7 sub-contractors. I would rate their overall performance at 83%. I give the Auger team — including the office staff & scheduler who kept me updated on when the... read full review
May 2026
I highly recommend Auger's plumbing. Troy was wonderful, here on time, finished the job quickly and was very pleasant to work with! They will definitely be my go to plumbing company. Thank you so much, Carol
Adding to the many 5 star reviews on here. I used this company once before years ago, they were stellar then, and stellar this time. Nicole, their customer service staff is probably the best service staff I've spoken to for any business. Friendly, bright, communicative and timely. This business lets you text your pictures and situations so they can diagnose to the best of their ability over the phone and make sure they are prepared and have everything for the appointment. Phenomenal. No playing phone tag, no having to call if you're an introvert, just efficiency, every business should operate this way.
Troy was a great technician, they used... read full review
EXCELLENT, professional, courteous service!
The QUALITY of work completed was how ALL service providers SHOULD perform.
The Auger team that installed my new RHEEM 40-gallon natural gas water heater were prompt, efficient, thorough, accurate, and very friendly. They explained what they did for the install, temp settings, product identifier label, etc. VERY satisfied!
After a house fire, the entire interior of my home was rebuilt — involving a general contractor & 7 sub-contractors. I would rate their overall performance at 83%.
I give the Auger team — including the office staff & scheduler who kept me updated on when the... read full review
I highly recommend Auger's plumbing. Troy was wonderful, here on time, finished the job quickly and was very pleasant to work with! They will definitely be my go to plumbing company. Thank you so much, Carol