Damage Control

Dec 2023

We’ve had the (pleasure/not pleasure) of working with Jeff twice in the last 5 months. Once at the property we owned (and sold two months ago) and now at a unit we rent. Both had pipes burst, but this time was worse than the first. The plumbing company recommended Damage Control, and said someone would call me shortly. I still had Jeff’s number saved in my phone from last time, so it was kind of funny to see his name pop on my screen. Jeff (both times) was very kind, responsive and took the time to explain every detail and go over any concerns. While all under not so great circumstances, I am really glad to have the opportunity to work with him. You can really tell...read full review

Nov 2023

Several weeks ago, me wife and I discovered a Slab Leak under our home. After asking the plumber who came out what do do about the damage caused by the leak, as this was our first experience with a major issue as home owners, we were referred to Damage Control as the local experts for assisting in finding answers. Within an hour, John (Duck) was out to the house, did a full inspection and sat us down to go through the entirety of his findings. He then walked us through the process of the mitigation and remediation, how to communicate effectively with the insurance company and the options available to us. We never felt pressured to use their company or sign documents that...read full review

Sep 2023

Major crisis at my daughter’s townhouse on a weeknight evening with sewer backing up into the house. The rental management company was unresponsive. John came out, gave helpful advice and let us use his tool to access the sewer line. We hope the leasing company will hire Damage Control to remediate the apartment.