611 S Ft Harrison Ave #149, Clearwater
Fri Open 24 hours
4.9
★★★★★
129 reviews
“I used Disaster Recovery Pros for water damage and mold mitigation in my guest bathroom. I am happy with the work of the team, who were very professional and respectful. It only took 5 days from the first call to the complete removal of the damage from my home.<br><br>Mark made a visit to my home on Friday evening, the same day the company was contacted. He assessed the damage and let me know the next steps in the process if I chose to continue the work with them. He was open to me asking questions and checked in the next day.<br><br>Ryan came out to the house on Monday morning to further assess the depth of damage to my bathroom and put a remediation plan in place. I asked a lot of questions as he worked and he patiently and honestly answered the questions.<br><br>Derek came out to the house on Tuesday to gather a sketch ahead of the work being done. He was in and out quickly and he also explained what he was doing so I could understand.<br><br>Today, Wednesday, Justin and Kennedy worked on the removal of the damaged materials. They were effective in removing only what was needed, kept the area insulated so that dust didn't disrupt what I and my family were doing inside the house, and they did a wonderful job cleaning the area when they finished.<br><br>Finally, Marlaina and Mark were very helpful with ensuring I was able to break down my payments into 3 parts as my family and I did not anticipate we'd have this problem less than 1 week prior.<br><br>Overall, I am satisfied with the company and- based off the work that has been done and the nice/professional/respectful interactions I and my husband had with each of the team members- I would recommend using Disaster Recovery Pros.”