About Disaster Recovery Pros, Fire & Water Damage Restoration, Mold Remediation
Disaster Recovery Pros is praised for their exceptional service in handling damage from water leaks. Customers highlight the professionalism, knowledge, and kindness of the team, including project managers and office staff. The company is known for their prompt response, starting the cleanup process on the same day of the incident. They effectively navigate issues with insurance and manage the entire restoration process, which includes remodeling homes after damage. Reviewers express gratitude for the seamless experience and the supportive staff, who treat clients like family. Recently, clients have shared their positive experiences, noting the effectiveness of the crew. They reported that the team, including Paul Demeo and Jim Romano, delivered on all promises, recovering homes within a few days. Customers appreciated how quickly the crew worked, with walls taken down to the studs in 48 hours. Team members like Jerod ensured areas were dried and safe to re-enter, demonstrating the professionalism of the organization. Additionally, when faced with a pinhole leak, customers commended Zack and Patrick for their patience and thorough communication. They worked diligently to address the problem, setting up fans and dehumidifiers while keeping clients informed throughout the process. Their attention to detail, including the secure management of cords and hoses, was also noted. Gavin's daily check-ins further illustrated the commitment to customer care, while Kim's informative emails and calls helped answer any questions. Disaster Recovery Pros comes highly recommended for anyone facing disaster recovery needs.
I used Disaster Recovery Pros for water damage and mold mitigation in my guest bathroom. I am happy with the work of the team, who were very professional and respectful. It only took 5 days from the first call to the complete removal of the damage from my home.
Mark made a visit to my home on Friday evening, the same day the company was contacted. He assessed the damage and let me know the next steps in the process if I chose to continue the work with them. He was open to me asking questions and checked in the next day.
Ryan came out to the house on Monday morning to further assess the depth of damage to my bathroom and put a remediation plan in place....read full review
I had a waste arm leak inside my kitchen wall and disaster recovery did a great job. They were efficient and professional throughout the entire process. Dwight and his team were incredible. Ryker who installed our cabinets did a great job and went above and beyond to make sure we were happy as well as Edi who did texture and painting in our kitchen. The office crew kept me informed in regard to my homeowner's claim. I would definitely recommend Disaster Recovery Pros!!
Rashaud Franks was one of the most professional and informative individuals I’ve ever personally dealt with. Regardless of the industry, the amount of care and concern he showed throughout the process was above and beyond. Can’t thank him enough for assisting and explaining next steps. I appreciate his help and the next guest should be happy as hell to see him show up. As a professional in the food, beverage and hospitality industry I’d be proud to have this young man. Thanks again, and thanks to him!!