About AC Service Today
A & R Heating & Air Inc. is a trusted company that offers air conditioning services. Customers often praise the company for its caring and quick response, especially highlighting a technician named Shane who efficiently fixed a condensate pump on a 20-year-old Trane heat pump. They also mention that the technician made sure everything was level and working properly after raising the AC on a new pad, leaving customers very happy with the results and willing to use the service again. The company has been serving its customers for many years, with some clients stating they have been using A & R for over 13 years. The owner and son are actively involved, making sure technicians are trustworthy and knowledgeable. Customers appreciate that A & R tries to resolve issues promptly, even troubleshooting over the phone to avoid unnecessary after-hours charges, though wait times can sometimes be affected by part availability from manufacturers. Since arriving in Ocala, Florida, in 2015, customers have relied on A & R for regular maintenance and repairs. When their A/C unit needed help, a technician checked the system, found the compressor had exploded, and handled the repair professionally. Overall, customers find A & R reliable, courteous, and well-trained, making them a dependable choice for heating and air conditioning needs.
Always had service from A&R.They always show up in their within their window and they perform whatever I need. I find their Tech very polite , and they clean up after themselves.
We had a fantastic experience with AC Service Today! Our unit went out at 2:00pm on a Thursday and they sent someone out by 4:30pm.
Erick was extremely friendly and courteous. He diagnosed the problem and told us he had to order a part. On Friday afternoon he made time to come back out while we were waiting on the part to see if he could get our unit up and running so we didn't have to go through the whole weekend with no AC in the middle of August.
Every call we've made has been answered in a friendly and helpful manner. Between office communication and Erick's very friendly service, we have been very happy with this company and will be using them for all of our...read full review
Have used AC Servive Today since we moved to Florida last year. Previous owner had great luck with them. Had our semi annual preventive maintenance today with Keith. He was very knowledgeable and explained what he was doing. He was also friendly and polite - service with a smile! Signed up for another year. Also noted that service truck was very clean and organized.