Incredible experience! I needed help fast. Called first thing and was greeted by someone who matched my urgency and immediately started assessing my situation. Lily scheduled me a technician quick and he was on-site before I could even get there. Rodger was an experienced and super nice, so I followed him around while he worked and he divulged helpful tips and reccomdations to prolong my equipment and keep cool. Luckily I had an easy fix and it was such a common problem they stock the parts on the truck. He was in and out within the hour. Wasatch was a hero in a crisis and now my only choice for emergencies and regular maintenance! Can I give 10 stars!?
About Wasatch Cooling & Heating, Inc.
Wasatch Cooling and Heating is a family-owned business that treats customers like family. The professionalism, the work, and the service are all top class. The owners and employees reach out and communicate to make sure everything is understood. In a world of corporate institutions that do the bare minimum, Wasatch delivers high-end service with a personal touch.
Customers came upon the company by accident and were impressed by the exceptionally clean and well-organized truck. The technician arrived on time, inspected the unit, cleaned and checked everything, and washed down the outside unit. Customers were so pleased they agreed to a service contract. When a problem occurred, the technician gave helpful instructions over the phone and saved a trip. The company was recommended for replacing old air ducts and adding new returns for better air flow. The folks were on time, very professional, and the difference in air flow was noticeable. The price was right, they were friendly, and cleaned up everything before leaving. Another company even noticed the great job and complemented the work.
The husband-and-wife team was pleasant and professional. The husband diagnosed problems quickly and got the job done efficiently. They helped where nobody else would and did a fantastic job. The company provides the highest level of service, is very knowledgeable, reliable, and reasonably priced. Customers are very happy with the high quality service and would highly recommend them to anyone in need of AC or heating repair.
Reviews
The professionalism, the work and the service is all top class. The company is a family owned business and they treat you like your family. The owners and the employees actually reach out and communicate to make sure you are understanding whatever the project is. In a world with mainly corporate institutions and just do the bare minimum Wasatch does just the opposite and delivers high end service woth a personal touch. Can't say enough about this team and would recommend them to anyone looking to work with a great team!
I came upon Wasatch Cooling and Heating by accident. Rudy was serving my neighbor’s HVAC. I glanced into his truck. Everything was well organized and the truck was exceptionally clean.
I got Rudy’s card when he was leaving my neighbors’s home. Calling his office I spoke with Lily. Lily set up a date for Rudy to come and service my HVAC.
Rudy arrived on time, in fact a bit early which was fine with me. He inspected my unit opened the panels and cleaned and checked everything. Then outside he went cleaned and washed down the unit.
I was so pleased that I agreed to a service contract. Rudy comes twice a year and does the same great work as he did on his first visit.
I… read full review
Photos

Hours
Location
3820 18th Avenue Northeast, Naples, FL 34120
Explore More Businesses Around
You May Also Like
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
