They just ruined my silk dress and there is no accountability whatsoever. Customer service is non existent. The person working there didn’t even bother apologize.
About Platinum Dry Cleaning & Delivery
Platinum Dry Cleaning & Delivery is a reputable business in Naples, FL, offering high-quality dry cleaning and laundry services to its clients. With a focus on attention to detail and delicate care, they cater to Southwest Florida's fashion-conscious individuals. Their team of 40 employees works from a spacious 12,000 sq ft processing facility, using 8 delivery vehicles to ensure timely and efficient service. Reviewers highlight their ability to restore delicate items, including hand-made garments, with expertise and care. Customers appreciate the promptness and professionalism of the staff, with pleasant customer service and timely delivery of finished items. One reviewer shared their satisfaction when they received their son’s suit the very next day, looking fabulous. However, some feedback mentions concerns about costs being higher than competitors and occasional issues with communication regarding item pick-up. Overall, Platinum Dry Cleaning & Delivery stands out for its commitment to quality and customer satisfaction, making it a beloved choice among those who support small businesses.
Reviews
the quality and great employment
I dropped off my son’s suit a little after 12. I should have brought it in sooner but didn’t get a chance. I needed a as soon as possible, no later than 2 days and expressed that to the front desk girl. I was shocked when I got a text the next day at 3 o’clock that the suit was ready! When I picked it up, it looked fabulous! I will definitely use this place again especially since it’s close to my house♥️
Photos

Hours
Good to know
- accepts credit cards
Location
7055 Radio Road, Naples, FL 34104
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