About Petco

PetCo offers a helpful and knowledgeable staff, providing a superior customer experience compared to other pet stores. Customers appreciate the wide selection of products, including pet carriers that accommodate their furry companions. The staff goes the extra mile, even offering treats for pets. With its welcoming environment and focus on customer satisfaction, PetCo has become the preferred destination for pet owners' shopping needs.

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Reviews for Petco

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Jan 2026
Never been the this store but when I called with questions about vaccines for my kitten Ariana was super helpful. Gave me pricing for individual rounds of vaccinations as well as bundle prices! I called Gulf Coast right before initiating calling Naples and I had no help whatsoever instead, the girl had told me to Google the phone number because even that she couldn’t provide me. She knew nothing. Thanks a million to Ariana who had all the answers!!! You’re a rock star & definitely someone I would trust with my kitten. 🫶🏼
Nov 2025
Gave it an extra star just because Tanner made our visit great, he was very informed, courteous and understood boundaries and had us feel welcome enough to come again, had asked for help before from another employee who also just saw me waiting but never helped, did the opposite and made us feel like we couldn’t purchase anything unless we bought all the products there, which I understand is for the health of the animal but personally I feel like paying double the price for something I could’ve got at another pet store seemed ridiculous and to have to explain everything like I’m being investigated was a bit uncomfortable. Anyways 3 stars.
Oct 2025
Props to Tanner who works here at this location. I’ve got a lot of cats at home and I have no idea what I’m doing still. He was super helpful and kind and friendly. Best customer service I’ve received in a long time.