He charged us for every little thing, he tore apart our sofa saying he had to see if it was worth reupholstering. He charged us $1500 to tear it apart plus fees to move it, then gave us a price of $2500 to put it back together plus fabric. He said he'd give us $200 to buy it from us. We picked it up, took it to another upholsterer, had it reupholstered for $750 and its beautiful. The other upholsterer told us Wayne was trying to gouge us and there was no reson to tear it apart like he did. Don't waste your time or money here!
Jun 2021
5.0★★★★★
Hands down the best place you could go for top notch, professional quality work! Working with Thomas Hernandez is like getting the personal touch in a small villa work shop and what you get is a very high quality product. I highly recommend North Naples Upholstery.
May 2021
1.0★☆☆☆☆
I was on time constraint, I delivered fabric and ottoman to North Naples Upholstery, I was assured it would be finished in 3 weeks, on the outside 4 weeks, which was perfect, before our company arrived!At 3 1/2 weeks I began calling, and was reassured it would be finished, tomorrow, then by Friday, then by Monday, yada yada yada..... The afternoon before our company arrived, I was told it would be done the end of next week! I told the receptionist I was coming after my ottoman and fabric....it was in the same spot I had left it in 5 weeks before...nothing had been done. The receptionist was not there...the man waved a copy of THEIR receipt, 5 weeks had been written and… read full review
