About Bascom Palmer Eye Institute at Naples
Reviews for Bascom Palmer Eye Institute at Naples
Write a reviewHours
Monday: 7AM - 5PM
Tuesday: 7AM - 5PM
Wednesday: 7AM - 5PM
Thursday: 7AM - 5PM
Friday: 7AM - 5PM
Saturday: ClosedSunday: Closed
Bascom Palmer Eye Institute at Naples is highly regarded for its exceptional eye care and professional service. Patients appreciate the friendly and helpful staff, from the moment they walk in to the time they leave. The facility is clean and well-maintained, providing a welcoming environment similar to a luxury setting. The team includes experienced doctors like Dr. Smiddy and Dr. Lauter, who are praised for their professionalism, detailed explanations, and skillful hands during surgeries. Patients have experienced successful procedures, such as glaucoma surgery and cataract removal, often noting quick, painless recoveries and positive results. The staff is attentive and dedicated, ensuring patients feel cared for and informed throughout their visits. Many mention that the location is convenient, even for emergencies, and that the team handles insurance approvals efficiently, reducing stress. Overall, the institute is seen as the best in the country for eye care, with a commitment to warmth, service, and patient satisfaction. Whether for routine check-ups or urgent needs, visitors consistently report a high level of care and professionalism, making Bascom Palmer Eye Institute at Naples a trusted choice for eye health.
Yes I recommend them, I went here for a 2nd opinion to Dr Smiddy who is a retina specialist. Everyone from walking into the front door, to the coffee/snack guy to all the staff was wonderful. I got my answers & was able to move forward. Easy to find, I went to the Naples location. They are #1 eye specialists in the US.
I would like to thank Dr. Alison J. Lauter for her care, dedication, and detailed explanations before my Ahmed tube shunt glaucoma surgery.
Without a doubt, her hands were the best to perform this surgery on my left eye. I previously had cataract surgery with another doctor at another institution, and I admit that the recovery was somewhat painful and uncomfortable. When I learned how the process would be for this new surgery, in which they would implant a valve device, I was almost certain that the recovery would be very painful, but it was NOT. Fortunately, and thanks to the wonderful hands of Dr. Lauter, at the time of writing this review, I am one week away from...read full review
Honestly this place is always helpful when i have an emergency, even though the wait can be a while I don't mind because they always are helpful and I also don't have to stress about fighting insurance on getting approval they usually always get everything approved and i don't stress about anything just if I can make it in time because it is 1 hour away from my house.