About Banfield Pet Hospital
Reviews for Banfield Pet Hospital
Write a reviewHours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 5PM
Sunday: Closed
Banfield Pet Hospital in North Naples is the go-to provider for pet owners seeking comprehensive veterinary care. With a wide range of services from routine check-ups to advanced surgeries, their experienced team of veterinarians and staff are dedicated to the health and well-being of furry companions. Customers praise the hospital's professional and compassionate care, particularly highlighting the exceptional service of Dr. Haller and the head nurse. They note the team's expertise in handling complex medical cases, their patience in answering questions, and their ability to put pet owners at ease during challenging times. The front office staff are also commended for their friendly and efficient customer service, even when the clinic is busy. In addition to the skilled medical team, the clinic itself is described as new, clean, and less crowded than other Banfield locations, providing a comfortable environment for both pets and their owners. Customers have been pleased with the quality of care their pets have received, from routine procedures to major surgeries, and recommend this Banfield Pet Hospital to anyone in the North Naples area in need of exceptional veterinary services.
Bottom line, too much turnover in vets and way too much corporate red tape. Lots of times we got recommendations on what big corporate dog food companies and drug companies want to push. It's fine to do monthly plan the first year as a puppy because they cover the majority of the visits up until the neutering. The vet chat feature on the app is helpful as well as Dr. Monk.
I brought Rocky in on a Friday night around 5 because he was having some stomach issues and diarrhea. They walked me through a few things I could do for him and were very professional when explaining it. I ended up staying later than close and I couldn’t be more happy with how Rocky and I were treated. They had no issue staying past close with me, they made sure they ran a test to make sure that he didn’t have heartworm and gave me treatment for him. Kylie was me assistant in the room and was with me all the way through checking me out and Dr. Monk had no problems answering all the questions I had. We will definitely be back to this location
Dr. Monk and his staff are great. All very friendly and knowledgeable. The facility is always clean and quiet, allowing your animal to not be overly-stimulated or stressed out. He is very invested in your animal's well-being, and that is very obvious in his care and interaction/attention to detail with your pet. We have been very happy with Banfield at Bayridge in Naples.