About Abbey Carpet & Floor Downtown
Abbey Carpet & Floor Downtown is a premier flooring showroom that offers a wide range of stylish options, including carpet, hardwood, tile, stone, luxury vinyl, and waterproof flooring, along with a unique selection of area rugs. The business prioritizes customer satisfaction, providing exquisite selections and exceptional service. Customers have praised the knowledgeable and accommodating staff, particularly highlighting their ability to listen and understand individual preferences during the selection process. Many reviews mention specific team members who went above and beyond to ensure a smooth experience, from answering questions to recommending suitable flooring options. The installation team has also received high praise for their professionalism and skill, effectively handling furniture and ensuring a flawless installation. While some customers noted minor issues, such as delays in receiving warranties, the overall experience has been described as pleasant and stress-free. With a commitment to quality and customer care, Abbey Carpet & Floor Downtown has earned a strong reputation, making it a recommended choice for anyone looking to enhance their space with new flooring. Visitors are encouraged to stop by for design ideas and to discuss their projects.
They were on site 5 total days, with all but 1 day staying for 7 - 8 hours from carpet demolition to the final walkthrough and cleaning on Friday around 2pm.
Each day, with all of the workers, along with Sergio, was well planned, well executed, and progress was made.
Each worker was very polite, very professional and worked hard throughout their time here. Sergio was on task, ensured the workers knew the action plan and carried out the plan. Sergio and the team ensured each little niggle that accidentally occurred (wall paint mishaps, dust, etc.) was corrected before closing the job.
I had very high expectations and your team delivered them. I...read full review
I was very happy with Kathy’s help and guidance and the install crew did a superb job. Thankyou
We had our old carpet removed and new carpet installed with Abby Flooring. Anna was our sales representative and was fantastic with help us select a carpet. She was also great communicating when the installation was going to happen.
There was a problem with one room getting missed in the initial installation, but the company worked hard to get that room done in a timely fashion. I would absolutely still recommend Abby!