Reviews

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  • Volt 101
    Nov 2025

    Not the best customer service... But they do got the biggest selection in the area.

  • Ana Lidia Rodriguez
    Jul 2025

    They were very attentive, they didn't have the truck I needed and they found it for me

  • Angela Duhaney
    Sep 2024

    I normally don't leave reviews, but this time I will. The gas station only had 2 employees working the register and attending to customers. My appointment to pick up my trailer was at 7:30 am. I arrived a little after that and waited for almost 2 hours before they gave me the trailer. Additionally, one of the employees asked me to wait because she needed to help a customer who needed gasoline first, and she had an attitude about it. My recommendation is to have one employees just for Uhaul, especially on the weekend for the end of month.

  • Amiel Montes
    May 2024

    Poor customer service we waited about 40 min just to be able to pick up the reserved van bad service in this location I do not recommend

  • jose luis rodriguez
    Dec 2022

    Terrible service, there is never anyone who treats you badly and apart from that they do not respect the reservations made

  • Hilary Bliven
    Dec 2022

    I needed a Uhaul last minute there was nothing available. When I arrived to this location I dealt with Mr. Clements who was extremely kind and helpful the process to rent the uhaul was super easy and fast. I definitely recommend coming here for your moving needs!

  • feras jebran
    Aug 2022

    Terrible customer service has a reservation when I arrived they told me the truck not working when I asked why they didn't call me before I get there , they gave me bad attitude.They don't solve the issue I had to call U-Haul to pick a truck from another spot

  • David Rivera
    May 2022

    worst place blonde chick rude didn't want to rent me a truck playing simple .

  • Robert Marin
    Apr 2022

    Awful. Stay away from this Uhaul. Nightmarish customer service. AWFUL!!!!!!

  • Everline H.
    Feb 2022

    If I could give zero or negative stars I would. But unfortunately one is the minimum. Awful service, rude signs, unnecessarily long wait when there were no other customers. They never updated the photos you verify so it didn't have any of the scratches or bumps and dent my vehicle had. The process of getting my vehicle was completely different than the last few times I've used U-Haul. I already had all my paperwork set in place to simply pick up but they redid my stuff and held onto my license for 10 minutes while a coworker went to check the truck mileage. In my reservation I said I'd use it for 4 hours and I didn't have an estimate milage, she input that I have a base of 20 milage and then said I'd get my money back automatically. I only used 10. Always when I've rented U-Haul the cashier/dealer always give me back what I'm owed in that moment.

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U-Haul Neighborhood Dealer

21627 S Dixie Hwy, Miami

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Hours

Monday: 7:30AM - 2PMTuesday: 7:30AM - 2PMWednesday: 7:30AM - 2PMThursday: 7:30AM - 2PMFriday: 7:30AM - 2PMSaturday: 7:30AM - 2PMSunday: Closed