the place has not hot water for the pedicure. I didn't see any licenses for the manicure techs. it's filthy !
May 2024
Miami Location: Horrible horrible customer service here. Started off with us asking if we could come now for the appointment and it would take us 15 mins to get there. They said yes. Upon arrival the tech had a bowl of food in her hand and said shes going to have lunch and to come back in 30! You just told us to come and now this. We go next door for 30 mins. Come back for the services which was supposed to be for mani/pedi for two of us. They never asked what color or anything. I sat down and asked when i should show them the groupon I purchased that wasn't expired for 2 more months. They proceeded to tell us they won't accept it! To be honest, thank god because... read full review
August 2023
if I could give zero stars I would. This is by far the dirtiest salon I have ever been to. when I arrived at 10 for my appt the tech was just arriving and when she opened the doors the smell was horrible and the a/c was off. I don't know made me more sick. the smell or the heat. when I finally sat for my pedicure I had one employee on each side of me sitting in the chairs talking. Well not talking but screaming at each other in Spanish. Loud and annoying. Not a relaxing experience at all. They should saved all that for when the customer leaves. They did offer me coffee but I refuse to drink from anything since there were ants all over the place. My god how are they... read full review
the place has not hot water for the pedicure. I didn't see any licenses for the manicure techs. it's filthy !
Miami Location: Horrible horrible customer service here. Started off with us asking if we could come now for the appointment and it would take us 15 mins to get there. They said yes. Upon arrival the tech had a bowl of food in her hand and said shes going to have lunch and to come back in 30! You just told us to come and now this. We go next door for 30 mins. Come back for the services which was supposed to be for mani/pedi for two of us. They never asked what color or anything. I sat down and asked when i should show them the groupon I purchased that wasn't expired for 2 more months. They proceeded to tell us they won't accept it! To be honest, thank god because... read full review
if I could give zero stars I would. This is by far the dirtiest salon I have ever been to. when I arrived at 10 for my appt the tech was just arriving and when she opened the doors the smell was horrible and the a/c was off. I don't know made me more sick. the smell or the heat. when I finally sat for my pedicure I had one employee on each side of me sitting in the chairs talking. Well not talking but screaming at each other in Spanish. Loud and annoying. Not a relaxing experience at all. They should saved all that for when the customer leaves. They did offer me coffee but I refuse to drink from anything since there were ants all over the place. My god how are they... read full review