Rey Cleaners truly saved the day for us! With my wedding just around the corner, we needed last-minute prep for my dad’s and my fiancé’s tuxedos. They squeezed us in with zero notice, were so kind and reassuring, and treated our garments like their own. Everything came back spotless and perfectly pressed, my dad even commented how crisp his jacket felt. Their warmth and willingness to help under pressure meant the world to me.
April 2022
Just wanted to THANK them and let them know how impressed and pleased I am with their customer service this past Saturday.
The good review that I posted in YELP explains it all:
”Rey’s is by far the best place in town for exquisite finish on GUAYABERAS.
Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning.
On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday. I was very distressed.
But Susy, the store manager, immediately promised to do her best to help me. She came... read full review
April 2022
Rey's is by far the best place in town for exquisite finish on GUAYABERAS. Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning. On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday, I was very distressed. But Susy, the store manager, immediately promised to do her best to help me. She came through. She contacted the business OWNER who then went personally (after hours, on a Saturday) to their main laundry facility, located the order and drove it to the shop where Susy... read full review
Rey Cleaners truly saved the day for us! With my wedding just around the corner, we needed last-minute prep for my dad’s and my fiancé’s tuxedos. They squeezed us in with zero notice, were so kind and reassuring, and treated our garments like their own. Everything came back spotless and perfectly pressed, my dad even commented how crisp his jacket felt. Their warmth and willingness to help under pressure meant the world to me.
Just wanted to THANK them and let them know how impressed and pleased I am with their customer service this past Saturday. The good review that I posted in YELP explains it all: ”Rey’s is by far the best place in town for exquisite finish on GUAYABERAS. Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning. On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday. I was very distressed. But Susy, the store manager, immediately promised to do her best to help me. She came... read full review
Rey's is by far the best place in town for exquisite finish on GUAYABERAS. Now I can attest that their CUSTOMER SERVICE MATCHES THEIR EXCELLENCE in dry cleaning. On a recent Saturday when my order was not ready by promised date (due Friday), I was informed that their laundry facilities were closed with no personnel on site and no way of retrieving the clothing until after Tuesday, I was very distressed. But Susy, the store manager, immediately promised to do her best to help me. She came through. She contacted the business OWNER who then went personally (after hours, on a Saturday) to their main laundry facility, located the order and drove it to the shop where Susy... read full review