One of our electronic deadbolts on a guest room door malfunctioned, and we needed it addressed promptly. A quick call to MDL was answered by Gaby, who had all our account details ready and scheduled a visit for the same day. Rudy was the technician who came out. He was not only quick to fix the issue but also incredibly discreet and quiet, ensuring none of our guests were disturbed. It's this level of service and attention to detail that makes Miami Doors and Locks our trusted partner. Rudy and the office team are always a pleasure to work with.
November 2025
We undertook a large project to upgrade all the locks at the hotel common areas. From the initial bid, Steve was professional, detailed, and transparent. The office staff, particularly Alvaro, kept us perfectly informed throughout the scheduling and ordering process. They were punctual, meticulous in their work, and cleaned up perfectly after themselves every day. This was a complex job made seamless by the entire MDL team. A five-star experience from start to finish.
October 2025
A huge shoutout to Miami Doors and Locks and especially technician Ernest! One of our sliding glass doors at the restaurant was completely off its track, and we were worried about being able to open for dinner service. I called first thing in the morning, and Yaveli in the office understood the urgency. She managed to fit us into Ernest's schedule, and he arrived by early afternoon. He worked efficiently and had the door better than new in no time. His friendly demeanor and expertise were so appreciated during a stressful situation. Highly recommend Ernest and MDL!
One of our electronic deadbolts on a guest room door malfunctioned, and we needed it addressed promptly. A quick call to MDL was answered by Gaby, who had all our account details ready and scheduled a visit for the same day. Rudy was the technician who came out. He was not only quick to fix the issue but also incredibly discreet and quiet, ensuring none of our guests were disturbed. It's this level of service and attention to detail that makes Miami Doors and Locks our trusted partner. Rudy and the office team are always a pleasure to work with.
We undertook a large project to upgrade all the locks at the hotel common areas. From the initial bid, Steve was professional, detailed, and transparent. The office staff, particularly Alvaro, kept us perfectly informed throughout the scheduling and ordering process. They were punctual, meticulous in their work, and cleaned up perfectly after themselves every day. This was a complex job made seamless by the entire MDL team. A five-star experience from start to finish.
A huge shoutout to Miami Doors and Locks and especially technician Ernest! One of our sliding glass doors at the restaurant was completely off its track, and we were worried about being able to open for dinner service. I called first thing in the morning, and Yaveli in the office understood the urgency. She managed to fit us into Ernest's schedule, and he arrived by early afternoon. He worked efficiently and had the door better than new in no time. His friendly demeanor and expertise were so appreciated during a stressful situation. Highly recommend Ernest and MDL!