About LA Fitness
LA Fitness offers a wide range of amenities at an outstanding value, including state-of-the-art equipment, basketball, group fitness classes, pool, saunas, Kids Klub, and personal training. The gym provides a great environment with an amazing staff that is super nice and helpful. Members appreciate the renovated facilities and excellent customer service. The staff, including the general manager and Niko, are very resourceful, kind, and eager to assist clients in every way possible. Many visitors have praised the helpfulness of the staff, mentioning how they show members around and explain the various machine and free weight options for different muscle groups. The gym has recently added Pilates, which has been well received. Some users have noted that the gym could improve by enforcing common rules, such as returning weights to their place and refraining from using phones while waiting for equipment. Overall, LA Fitness continues to be a friendly and well-maintained place for fitness enthusiasts.
La Fitness is a great gym option with branches wherever you are located, the latest addition of Pilates Reformer is wonderful and at the Kendall West branch, Ariadna is kind, knowledgeable and empathic reformer teacher, I love her classes! Also I can confirm that the manager Bryan Vinasco is always there to help and assist us!
Being polite and respectful
Answering questions clearly
Solving problems quickly
Listening to customer concerns
Making customers feel valued.
He is role model thank you so much Ruben.
My daily gym, great selection of equipment and amazing staff. However, it gets packed and loud after 4pm; it also feels always hot in there. Other branches have ceiling fans all over to help with circulation; this one doesnt.
They should get rid of the middle crossfit area and add more row cable machines or leg equipment instead.